Forum Discussion
Call Queue Issues. Urgent advice needed
Hi All. I have set up an auto attendant in teams.. which works like a charm.. I dial a number and i get a greeting.. great... Here is the issue... I have set up menu options so when callers press...
Ben_Rooke can you call the call queues directly, do they work? How are your numbers assigned, Microsoft hosted or via Direct Routing ?
Thanks for the quick response. I have managed to resolve the issue. It was nothing to do with the Teams environment but was the DTMF settings on our PBX.