Forum Discussion
Break in Business Hours- Auto Attendant in Teams
Hello All, I was configuring an Auto Attendant flow were under the business hours section, I need to show a break for lunch. My question is, would it be possible for having a different greeting m...
LakGautam26 StevenC365, can you assist?
Hi, @ThreseSolimeno and StevenC365, my question is from this specific link, how can one set different incoming call-handling options and greetings for after-hours, when there is a single option to input the Greeting Window?
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant#:~:text=Business%20hours%20can%20be%20set%20with%20breaks%20in%20time%20during%20the%20day%2C%20and%20all%20of%20the%20hours%20that%20are%20not%20set%20as%20business%20hours%20are%20considered%20after-hours.%20You%20can%20set%20different%20incoming%20call-handling%20options%20and%20greetings%20for%20after-hours.
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant#:~:text=Business%20hours%20can%20be%20set%20with%20breaks%20in%20time%20during%20the%20day%2C%20and%20all%20of%20the%20hours%20that%20are%20not%20set%20as%20business%20hours%20are%20considered%20after-hours.%20You%20can%20set%20different%20incoming%20call-handling%20options%20and%20greetings%20for%20after-hours.