Forum Discussion
AudioCodes Mediant VE setup for multi-tenant support with MS-Teams
Hi There Forum, I have one question and I hope I can be proven wrong. Has anyone here actually without the help of Westcon or AudioCodes gotten the MS-Teams Multi Tenant configuration working from ...
I've worked with a couple of vendors/telcos that have this kind of configuration without any issues.
I've looked over the details on doing this, but most of my customers self-host so I've not had to go through the details.
A couple of things worth looking at:
- Are the SSL certificates setup correctly for the parent, and child domains (ie customers.mydomain.com and abccorp.customers.mydomain.com)?
- Are you configuring the SBCs under the client tenant?
- Does Teams show the status of the SBCs?
- Do you see Options messages being sent in both directions, and getting OKs?
Do you have more details from the logs? While the SIP flow is handy, there's sometimes details in the logs that show more details. Have you turned up logging in AudioCodes to see if there are any additional log details?
What about outbound calling from Teams?