Forum Discussion
yurividal
Sep 24, 2020Copper Contributor
[Android] How to stop "urgent" messages from bypassing DoNotDisturb?
Hi. I live in the UK and work with a team that is US-Based. They are 8 hours behind, so often it's night time for me when they are in the middle of their day. My phone goes into do-not-disturb mode...
Sep 25, 2020
I don't have an Android so I can't speak on it, but I agree it shouldn't be able to override the OS level DND or at least provide an option if it's going to but it makes sense. Your co-workers really need to stop using it unless its an actual real urgent matter and may need it disabled via policy if they abuse it IMO. There is a thin line here where it's actually urgent and needs to be utilized in industries where it needs to make it through any silencing efforts.
Anyway, as far as I know there is nothing you can do other than submit uservoice feedback for it. But I would go the route of trying to get the issue ironed out from a user perspective or just get the feature disabled via policy all together if you don't have a policy around needing it.
Anyway, as far as I know there is nothing you can do other than submit uservoice feedback for it. But I would go the route of trying to get the issue ironed out from a user perspective or just get the feature disabled via policy all together if you don't have a policy around needing it.