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Adding Voice Route at customer Tenant / Cannot find Gateway
Hello everyone, I have a problem with the direct routing setup for multiple tenants. I am a carrier and have followed these instructions: https://docs.microsoft.com/de-de/microsoftteams/direct-routi...
Hi cyqon
Only reason that I can see that would happen is either:
1) cyqonts4.sip1.cyqon.org is not a domain that has been setup under the customer tenant
or
2) A licensed user has not been created with the UPN of for e.g. DR_Activation.cyqonts4.sip1.cyqon.org in the customer tenant.
Have you checked\verified both of these?
Hi cyqon
Only reason that I can see that would happen is either:
1) cyqonts4.sip1.cyqon.org is not a domain that has been setup under the customer tenant
or
2) A licensed user has not been created with the UPN of for e.g. DR_Activation.cyqonts4.sip1.cyqon.org in the customer tenant.
Have you checked\verified both of these?