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Android Enterprise (fully managed) App installation stuck at pending
Hi everyone
I have an Android Device enrolled with the Android (fully managed) profile. There are several Apps that get deployed to this device. However, the installation stuck at "pending" as seen in my screenshot.
After I click on the pending App, the Play Store opens. Then I click on cancel and then install. After that the App gets installed.
My Managed Google Play Store Apps in Intune are all Required and targeted to "All users". The Apps get automatically installed on my personally-owned work profile Phones without any issues.
When I look under Device install status from the deploying App, I see the device with Status "Failed" and Status Details "The application failed to install, possibly because of insufficient storage or an unreliable network connection. The installation will be retried automatically. (0xC7D24FBA)"
Does anyone face the same issue or know how to solve it? Thanks for your help ❤️
Hello preuley30
welcome to the Microsoft community, my name is Recep I'll be happy to help you today.
Please try to follow the below steps to resolve this issue.
- Clear Google Play Store Cache:- On the Android device, go to "Settings" > "Apps" > "Google Play Store." Clear the cache and data for the Google Play Store app. This can sometimes resolve issues related to app installations.
- Check Managed Google Play Configuration: In the Intune portal, review the configuration of Managed Google Play. Make sure that the correct Google account is associated, and there are no errors or warnings in the Managed Google Play console.
- Check Android Version Compatibility: Verify that the Android version on the device is compatible with the apps being deployed. Some apps may have specific requirements regarding the Android version.
If you still having issue please click on the link and follow more steps
https://learn.microsoft.com/en-us/mem/intune/enrollment/android-corporate-owned-work-profile-enroll
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- Ever get a good answer to this? We are seeing the same behavior on probably 5% of our deployed devices.
rwampler Check this thread:
It's a bummer - I managed to install our failing app if I do it manually with sideload and the APK file. With an exact same device that is not managed it is no problem to install the app from the play store. We have 145 managed devices, so not cool, google and microsoft!
