Forum Discussion
Where can I get a product key for an Office 365 Subscription
Where can I get a product key for an Office 365 Subscription. We have a 365 subscription with 14 different remote machines on sites. One is now asking for a product key. Can't find this anywh...
Hi LBpropman,
You should not get those prompts.
Please go to http://www.portal.office.com and if you're not already signed in, select Sign in
On that page under your info, check the status of your subscription to Office 365.
If that checks out, click this link and run through the Office activation troubleshooter:
Unlicensed Product and activation errors in Office - Microsoft Support
If nothing helps, I'll suggest to perform and office repair:
-Go to Program and Features.
-Scroll down to Microsoft Office.
-Select that and choose 'Modify' - 'Online Repair'.
That should fix any issues with your Office Installation, including activation.