Forum Discussion
Sign in error in office 2011 for os x lion
I am trying to log in to microsoft word with my office 365 account but it shows the following error : Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17)
Please help !!! 💔
I am running Office 2011 in os x 10.7.5
1 Reply
Hioreotj
I would recommend you try following below steps.
Go to <YourUserName> Library > Group Containers
Ctrl+click or right-click each of these folders if present, and then click Move to Trash.
UBF8T346G9.ms
UBF8T346G9.Office
UBF8T346G9.OfficeOsfWebHost
Please also read below :-)
https://support.office.com/en-us/article/what-to-try-if-you-can-t-install-or-activate-office-for-mac-5efba2b4-b1e6-4e5f-bf3c-6ab945d03dea?ui=en-US&rs=en-US&ad=US#PickTab=Activation
Thank you
Dav,
