Forum Discussion
Shortcuts appearing when using Option+arrow in Outlook on Chrome in Mac
luse Outlook on Chrome in my MacBook Pro.
While typing an email, though, if I use Option tarrow left or right (to go back or forth between words), after a few words, the shortcut letters for the menus pop up, and stop what I'm doing. (See image.)
It doesn't happen in any other window on Chrome. So it's not a Chrome thing. It's only when Outlook 365 is loaded.
(Don't know if it happens in other 365 apps, as I only use Outlook, really.)
Anyone experienced that? And, if so, is there a solution?
I tried Outlook 365's setting, but nothing there.
Thanks!
2 Replies
This issue has been identified with Outlook on the web (Outlook 365 accessed via Chrome on macOS). The behavior occurs because the web application intercepts certain macOS-native text navigation commands specifically the Option+Arrow key combinations and repurposes them within its own accessibility and keyboard shortcut framework. As a result, instead of performing the expected word-by-word navigation, the application displays access key prompts, interrupting the text editing workflow.
https://support.microsoft.com/en-us/office/keyboard-shortcuts-for-outlook-3cdeb221-7ae5-4c1d-8c1d-9e63216c1efd
Thank you so much for the reply, and letting me know I'm not crazy! :-)
Other than using a different browser on Mac, then, is there any way currently to correct the issue? I'm guessing not, based on your reply.
Thanks again.
