Forum Discussion
Outlook - can one determine WHEN an email was opened (without read receipt switched on)
Is there a way to retrospectively track (say at the admin level or any other way) WHEN a particular user has opened a particular email in Outlook? In this instance, the sender did not switch on the "...
Advanced audit has the MailItemAccessed event, which can help you here: https://docs.microsoft.com/en-us/microsoft-365/compliance/advanced-audit?view=o365-worldwide#mailitemsaccessed
Without this, you can only tell whether a message was read, not when.
Without this, you can only tell whether a message was read, not when.
Thank you for the response, Appreciated it!