Forum Discussion
Office ProPlus Apps crashing constantly
Hi, we are facing since few weeks the problem that Office Apps (Word, Excel, Powerpoint, not Outlook) are constantly crashing for a few users when they try to open a document from Sharepoint Online,...
Julian12 we're not getting an error message but since the most recent Office 365 update PowerPoint has been crashing regularly especially when co-authoring. We've done a repair and even a full fresh installation with no imporovement.
I'm still having this issue on a weekly basis, we're on version 2002 (Build 12527.21104). My coworkers use the cloud versions of Word, Excel, Powerpoint - so it is only affecting me in the desktop apps. It would be great if Microsoft could resolve this issue. The only workaround I've heard that works for people is to turn off the AutoSave feature in the desktop apps.
