Forum Discussion
dilligaf1667
Mar 26, 2026Copper Contributor
Office 365 issues
We have an end user that started with us approximately a year ago. Shortly after he started he began noticing that his status would go away on a fairly regular basis on MS Teams. We tried uninstall/r...
Ahmed_Masoud97
Sep 10, 2026Steel Contributor
Treat this as a shared Microsoft 365 authentication or network issue, not three separate application problems. Test the user on another network, run the Teams Sign-in diagnostic and Microsoft Remote Connectivity Analyzer, then verify proxy, firewall, Conditional Access, MFA, and Entra device registration. If those checks pass, repair the Windows Web Account Manager package using Microsoft’s documented Microsoft.AAD.BrokerPlugin re-registration procedure, restart, and retest. If it persists, collect Teams debug logs, Outlook connectivity data, Edge sign-in diagnostics, and Entra sign-in logs from the same failure time before reopening the Microsoft case. check this sign in known issues guide Teams Sign in Issue