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osamamansoor's avatar
osamamansoor
Brass Contributor
Sep 20, 2022

Microsoft Authentication App Configuration is Failing onGalaxy S21 Ultra 5G Device

Hi Experts,

We have a Mobile model: Galaxy S21 Ultra 5G. We are trying to Configure Microsoft Authenticator App on it but unfortunately when scanning the QR Code it fails with following message

"We couldn't add the account. Please verify the activation code is correct and push notifications are enabled on your device for this app."

Although we have "Push Notifications" enabled and verification code is correct too

We have tried un-installing and re-installing the Microsoft Authenticator App Multiple times but the issue did not get resolved.

Kindly help me out in this regard.

  • yazmin_monroy's avatar
    yazmin_monroy
    Copper Contributor
    en Colombia y la tienda en donde compre el producto fue tiendas Exito. Gracias
  • yazmin_monroy's avatar
    yazmin_monroy
    Copper Contributor
    mi pregunta es porque me solicita Office que renueve o compre Oficce, cuando lo compre hace 4 meses y es por un año y me bloquean el computador. Quiero saber en que oficinas puedo radicar un derecho de peticón y la acción de tutela por engaño al consumidor. gracias

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