Outlook for Android not syncing contacts automatically
Hi Everyone, I can't get Outlook on my android phone (Samsung S9) to sync contact automatically with my Exchange (Microsoft Hosted Exchange) account. If I add a contact on the Outlook app running on my Windows 10 laptop, I can see it if I look on the Outlook for web. I have checked the usual settings on my phone: The only way to get the contacts to update is to reset the account: Contacts that I add on my phone (Exchange account) do not sync back to the online account. Outlook on my phone syncs emails with the same account normally. I've tried clearing data / cache, and even taken the extra step of uninstalling and reinstalling on my phone but it makes no difference Any suggestions gladly welcomed!Cannot Create Conversation on multiple ios and android devices with translator app.
Our schools heavily use the Microsoft Translator application on iOS and Android devices. Starting 10/2 all devices have started receiving the following error message "Cannot create a new conversation, please try again". This has been tested on iOS and Android devices and on multiple networks to verify the issue isn't related to filtering / firewall rules. Application has also been uninstalled / reinstalled and still receive the same error. It's clear this is affecting lots of customers yet we can't get any response from Microsoft on the issue. https://learn.microsoft.com/en-us/answers/questions/5580071/microsoft-translator-conversation-feature-stopped?comment=question#comment-2261689Microsoft Translator Conversation feature stopped working (“Unable to create new conversation”)
When trying to start a conversation, the mobile app (Android/iOS) shows the message: "Unable to create a new conversation. Try again." (Swedish version: "Det går inte att skapa en ny konversation. Försök igen.") About two weeks ago, the live transcription started to become very slow, with text appearing in large chunks instead of line by line. Shortly after that, the Conversation feature stopped working completely. We have tested this on multiple devices and platforms: – Android (several users, including myself) – iOS (tested by a colleague and a user we support) All users experience the same issue — no new conversation can be created. This function is used as a speech-to-text accessibility tool for deaf and hard-of-hearing users, so it is critical for communication support nationally in Sweden.
M365 Copilot Android Application Not Working
I am using a Samsung S24 FE phone, and the Microsoft Copilot app is not working. When I open the app, I only see a black screen. I cannot open any menus. I cannot create or search for anything. There is only an empty home screen with dead buttons. I cannot sign out of my current account, nor can I figure out which account I am signed into (it logs in automatically). Here’s what I have already tried, but the issue persists: Enabled all permissions in the app settings. Deleted and reinstalled the app. Cleared the app cache and reopened it. Cleared the app data and reopened it.
365 App Sign in & Edit Issues
Hello, I am attempting to edit a word document saved on OneDrive. I have the 365 app. The document opens and states I cannot edit unless I sign in. When clicking to sign it, it then states it cannot put my personal email (which is what the subscription is under) I need to put a work or school email and if it doesn't work then to contact said work or school. However, my subscription is my personal email and I am logged into the app with my personal email. I'm confused and need support please! Exact wording opening document: "This account does not allow editing on your device. For an account with full access, contact your organizational out your subscription plan" **For reference: I have frequently used my android phone for editing documents Exact wording when signing in: "We couldn't find a work or school account with that email address"
SMS Texting and syncing through Office 365
Before I switched from Comcast Business Exchange Account, I was able to set something in my Android phone to sync SMS messages to my Exchange account. Now that I use Office 365 Email for Business, I can't figure out how to set my Android 7 phone (Samsung S8) to continue syncing my SMS messages to my Office 365 Business email account. The usual methods of going to "setting" on the phone don't work. How do I link the two together again.
Save to vpn-connected cloud
I'm running MS 365 on my Samsung Ultra 24 android phone. When using MS Word and choosing the "save as" option, i am given a number of options such as this device, one drive, drop box etc. However I want to save to my NAS via the VPN that connects both my phone and NAS. Can this be done? Is there an Android app that integrates with MS 365 for this purpose? TIA ... Greg
Presenter Mode Failed to display on ChromeOS
Hello, I am using Chromebook C13 yoga and my ArcVM Android Version is 13. I have the Microsoft 365 subsciption and I could edit the Powerpoint normally. However, When I connected to the second HDMI Screen, Microsoft 365 could only show a black screen on Primary Screen and there is no change on the HDMI Screen. But Office Suite would work normally except really slow. My Microsoft 365 Version is 16.0.18129.20078 X86_64 nodpi. Please help me!
