Forum Discussion

Benette Bezuidenhout

Copper Contributor

Nov 27, 2017

Cloud App Security - How can I turn it off?

Good Day, How can I turn off the cloud app security app? I turned it on by accident, and now I cannot turn it off.

Copper Contributor

Nov 28, 2017

Hi,

Under the Admin Center > Security and Compliance > Productivity App Discovery, it gives you an option to turn it on. Once turned on - it adds SKU's to E5 licenses, but there is no option to be able to turn it off again.

I want to turn it off as the client gets charged per user for the Productivity App Discovery

VasilMichev

MVP

Nov 28, 2017

That option does not add any SKU, you actually need to have the SKU purchased already in order to be able to use the option. But as I mentioned above, I'm not aware of any method to turn it off once it's enabled. Best contact support and see whether they can do something on the backend.

Benette Bezuidenhout
Copper Contributor
Nov 28, 2017
Hi Vasil,

Thank you - I think I have managed to figure it out - It wont get charged additionally as it states in some articles due to the fact that it just get added to the existing E5 license and not get added as an additional License

Thanks