Forum Discussion
365 family subscription bug
Hello, I was using microsoft Powerpoint this morning, when my account was deactivated because “subscription expired”. I have a family 365 subscription and yet everything is in order. The license holder deleted me and remitted without success since the link works but once on my account is displayed "your subscription has expired since October 27, 2013"
I even deleted my linked devices but without success. Despite my subscription being in order and the link working, I'm systematically returned to the "your subscription has expired since October 27, 2013" box, even though I'm currently under an active 365 family subscription.
1 Reply
I believe you did check your subscription status under https://account.microsoft.com/services?
If yes, may contact Microsoft support for the case
