Forum Discussion
Igalfsg
Jan 31, 2026Brass Contributor
Issues with Support
Hi we have been a partner for years, but lately there has been some issues with our account we have a few support tickets and the tickets stay open with no activity, we also tried to get our partner ...
justinroyal
Microsoft
Feb 03, 2026Hi ElDani - going through Partner Center support is the correct avenue here.
PartnerInnovateLLC
Mar 05, 2026Brass Contributor
In addition, if you do not see a response in a suitable time frame I would recommend raising a second support ticket and reference the first ticket however....also be aware that when support responds it is critical you respond in 48 hours or less.