Forum Discussion
Igalfsg
Jan 31, 2026Brass Contributor
Issues with Support
Hi we have been a partner for years, but lately there has been some issues with our account we have a few support tickets and the tickets stay open with no activity, we also tried to get our partner ...
Igalfsg
Feb 05, 2026Brass Contributor
still haven't found and answer, tried escalating to their managers but that doesn't seem to help either, will keep you posted.
JohanAussenac
Mar 02, 2026Brass Contributor
Hi Issues with Partner Support​ I think we may be able to help. Would you mind being descriptive on what is the issue, where you raised the support ticket ? Ideally if you got a Loom to share that'd be awesome. We've been geeking that thing for a while