Forum Discussion
Do you want to publish a transactable offer but are finding it difficult to do?
Many SaaS companies want to sell through Microsoft Marketplace.
But surprisingly few actually launch transactable offers.
Why?
Over the last few years, Microsoft has heavily invested in its commercial marketplace. For ISVs and SaaS companies, the opportunity is clear:
- Access Microsoft's enterprise customers
- Co-sell with Microsoft sellers
- Shorten procurement cycles
- Unlock Azure consumption commitments
But despite the upside, many companies still struggle to publish transactable offers. Not because they lack great products. Because marketplace readiness requires new operational muscle. From working with companies exploring the marketplace path, three challenges show up repeatedly.
1. Offer Architecture & Packaging
Most companies start with a product but the marketplace requires a sellable offer structure. That means translating your product into:
- SaaS offers
- Managed apps
- Private plans
- Metered billing models
- Azure-backed services
Questions teams often wrestle with:
- Should this be SaaS, VM, or a managed app?
- What pricing model works in marketplace billing?
- How should enterprise customers purchase it?
Without clear packaging, the publishing process stalls quickly.
2. Technical & Operational Readiness
Publishing an offer is not just a marketing step. It touches multiple teams:
- Engineering
- Product
- Finance
- Legal
- Marketplace operations
Some of the most common blockers include:
- Marketplace APIs and SaaS fulfillment integration
- Metering implementation
- Identity and tenant provisioning
- Azure resource deployment templates
- Testing and certification
For companies new to marketplace infrastructure, the learning curve can be steep.
3. Internal Alignment & Ownership
One of the biggest challenges isn’t technical. It’s organizational. Marketplace initiatives often sit between multiple teams:
- Partnerships
- Product
- Revenue operations
- Cloud alliances
- Sales leadership
Without a clear owner, progress slows.
Successful marketplace companies usually have a dedicated marketplace strategy owner or partner GTM lead driving execution.
Why This Matters Now
Enterprise buyers increasingly prefer purchasing through marketplaces. Reasons include:
- Faster procurement
- Existing vendor relationships
- Budget alignment with cloud commitments
- Simpler contract management
Which means companies that enable marketplace transactions often see:
- Faster deal cycles
- Larger enterprise deals
- More co-sell opportunities with Microsoft
But getting there requires navigating the early friction.
The Question for the Ecosystem
If your company is exploring Microsoft Marketplace — or already trying to publish an offer:
What has been your biggest challenge?
1️⃣ Offer packaging
2️⃣ Technical integration
3️⃣ Internal ownership / alignment
4️⃣ Something else?
Drop your experience in the comments. The more companies share what’s blocking progress, the easier it becomes for the ecosystem to improve the process. Comment with your biggest blocker or lesson learned from publishing a marketplace offer.
2 Replies
- codesoftwareCopper Contributor
We have two common blockers when it comes to the Marketplace. First is that the size of the deals we are attracting currently aren't big enough to trigger MS support from a co-sell perspective. So while we are entering leads into the marketplace, if they aren't over the $25k/£25k, we struggle to get awareness and can't get over the $100k transacted level to reach the next tier of rewards.
The second part tends to come from some of the bigger deals we get in - while the person we deal with to get buy-in wants the product, they control their own budget normally but don't have the ability to authorise and accept private offers in the Marketplace, which means bringing in another person to the deal, adding more scrutiny and time, and potentially a different budget (the one that can transact via the Marketplace) compared to the budget our services will come from. So our potential customers don't want to have to go through the hoops of their own internal budgeting systems, so we end up transacting directly. - justinroyal
Microsoft
Thanks for sharing your experience and best practices with us, DexterHardy ! Eager to here others' reactions to your feedback. What has been your own experience with transactable offers? Do any of the points Dexter mentioned above resonate with you?