Forum Discussion
Do you need admin privilege to purchase on AppSource?
Hi Community,
We are an ISV and publish Apps on AppSource.
I’ve always assumed that anyone with a valid email and credit card could purchase a product through AppSource. The requirements on this Microsoft page seem to support that:
https://learn.microsoft.com/en-us/marketplace/purchase-software-appsource
However, I recently discovered that only Microsoft 365 admins can access order details in the Admin Center. For example, clicking on your badge in AppSource, View all orders in Admin Center, redirects you to this link:
https://admin.microsoft.com/Adminportal/Home#/subscriptions/apps
But if your account isn’t an admin, you’ll see this message:
Switch to an account that has permission
Your account (xxxxxx) doesn’t have permission to view or manage this page in the Microsoft 365 admin center.
This is confusing.
If any user can initiate a purchase, why can’t they view or manage their orders?
And if only admins are meant to complete or manage purchases, why is the checkout process open to all users?
Would appreciate any clarification or official guidance on this.
Thanks!
1 Reply
- JillArmourMicrosoft
Community Manager
justinroyal fyi