Forum Discussion
MicrosoftNew Training Services Partner Onboarding Update
Hello new TSPs.
We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response.
I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread.
Thanks,
Dan
34 Replies
Hi DanDonohue . I submitted the form but didn't get any reply. I sent you a mail with our information as well.
Hi
Please check your inbox or spam, did you get any email with the following subject ""Welcome to the Microsoft Training Services Partner Program" if yes, follow those instructions if not then wait for Dan response.
Hi,
I also received the email and followed all the instruction as requested but I have not received anything from Microsoft. What is the next step? What We will do?
Thanks
Vangu
registered and got welcome to microsoft training service partner. is that all that is required>
- DanDonohue
Hi tecbluIT,
Please review the Get Started documents that were linked in the welcome email. You'll find instructions on how to set up required operational processes to be able to deliver official Microsoft training (Achievement Codes, MTM surveys, MCT deliveries). Once those are in place you can deliver training.
v-libutowiczHi DanDonohue ! I have completed the form as well.
- DanDonohue
Hi Liz, you should have received an email today. Please let me know if you did not.
Thanks for the update, Dan. Good to know there’s a workaround in place while the process is being improved. I’ve submitted the onboarding form and will follow up via private message. Looking forward to the updated system in January.
- DanDonohue
Hi Ethanjohn125, you should have received an update today. Please let me know if you have any questions.
Hi Dan,
I have filled the partner form but currently waiting for a response, How long does this process usually take?Forget to tag DanDonohue
- DanDonohue
Hi Wolkenman_Jan you should have received an update today. Please let me know if you have any questions.
DanDonohue we have filled the partner onboarding form back in april but didnt get the response and we are currently waiting for the TSP status. how long does it usually take for the onboarding process?
DanDonohue Is there any update
DanDonohue waiting for response
- DanDonohue
Hi itsmeahsan
Recently sent out welcome emails. Can you check for an email from MicrosoftTSPOnboard? Private message me if you have still have not received. Thanks.
HiDanDonohue how can I get Microsoft’s help to promote my Microsoft AI Bootcamps for Educators? I’ve posted them to my LinkedIn page. https://www.linkedin.com/in/phillipeaglin
- v-libutowicz
Hi Phillip_G_Eaglin_PhD - We recommend you use the pre-sales PPT deck and flyer that are available in the MSLE AI Bootcamp resources for TSPs Teams channel - add these to any customer conversations and emails. If you would like to be added to the MSLE AI Bootcamp landing page (https://aka.ms/msleaibootcamp) as a TSP who offers MSLE AI Bootcamps, build your customer-facing landing page, and complete this Form https://aka.ms/MSLEAIBootcampTSPinterest.
- DanDonohue
I'll let v-libutowicz share any resources that may be available.
if we are a current action pack partner and it is expiring do we need to fill this form?
- DanDonohue
Hi PakWarrior, please send me a DM with your name, partner name, and Microsoft ID and I can check to see your status.
No, if you are already a TSP then you do not need to go through the Onboarding process. Action Pack (and its replacement partner benefit packages) is no longer required to be a TSP.
Hi Dan,
I have completed the onboarding form back in April 24, 2025, but have not gotten a response yet. I contacted Microsoft Support and was redirected here.
- JillArmourMicrosoft
Community Manager
Hello! DanDonohue is currently out of office, but when he returns he will get back to you. 😀Hang in there!
JillArmour JillArmourMicrosoft is DanDonohue still out of office? When can we get support?
Hi Dan
we have filled the partner onboarding form 2 weeks ago and we are currently waiting for the TSP status. how long does it usually take for the onboarding process?
- DanDonohue
Hi Suhail010,
I see a welcome email went out to someone with your name on April 28th. Please send me a private message with your name, email, and company name and I can confirm.
