Forum Discussion
btouche
Oct 29, 2026Copper Contributor
The support channels are failing miserably
I own a company and registered for a work account 2 years ago. We haven't purchased any Microsoft products yet, and I got logged out of authenticator. We're in a vicious cycle where logging in r...
VasilMichev
Nov 02, 2026MVP
Yeah, support has been a pain, especially for smaller customers without the additional "assurance" $$$ being spent. These forums are also not a support channel unfortunately, nobody here can help with the issue. You can try posting over at the Q&A forums, where an escalation path to the Data protection team is available:
https://learn.microsoft.com/en-us/answers/tags/455/microsoft-security-entra-entra-id