Forum Discussion
Stock Data Types Wont Refresh - Provides Erroneous Error Message
I have an Excel workbook I created a few months ago and this afternoon while I was away, the "stocks" data type refresh feature stopped refreshing. The error message I receive instructs me to sign in to an account associated with this product (Excel), but I am clearly signed in. To be sure, I sign out and sign back in. Hit 'refresh' and receive the same error message. MS tech support tried to make a manual repair during a chat session, but it still will not refresh. Any thoughts? Thanks in advance.
195 Replies
- Have this same problem and it's been for the same amount of time. I am able to get the stock data to work in a spreadsheet at work though so this may be an issue with personal accounts only. I have multiple other spreadsheets and none of them will allow the stock data to refresh, only a corp spreadsheet seems to work. Could also be an issue with 365 Home / Family as my work is 365 Corp.
forbisher I think the issue is related to the provider which in this case seems to be the piece of crap known as BING.
- Same issue. Says I need to sign-in with an account with a subscription despite being signed in to Excel / 365
- Hi, does anyone know if this has been fixed? My spreadsheet has been messed up since yesterday. Tried opening a PowerPoint file and again it's the same you-need-to-sign-in message!
- Affirmative, same behavior on my end. Microsoft has messed up my Excel file big time.
Maybe I'm stating the obvious, but I'll do it anyway. I believe Microsoft's source for stock quotes is Refinitiv. I think that's where the error message is being generated; Microsoft or Refinitiv broke the connection that exists between them, interrupting the flow of stock data.
- Good question, Chris. I doubt the error message is necessarily accurate. When the connection doesn't work, perhaps the error handling in the code defaults to a login issue when it cannot determine the real problem.
forbisher Not working for me for 2 days now. I depend on this spreadsheet every day and need this fixed soon!!
On line version also not working for me.
forbisher I have the same issue. It started yesterday afternoon and is still going on today. Very frustrating.
- I've been facing the same issue since yesterday.
- Same issue for me,
