Forum Discussion
forbisher
Jul 10, 2023Brass Contributor
Stock Data Types Wont Refresh - Provides Erroneous Error Message
I have an Excel workbook I created a few months ago and this afternoon while I was away, the "stocks" data type refresh feature stopped refreshing. The error message I receive instructs me to sign in...
Prentice3
Jul 11, 2023Brass Contributor
Maybe I'm stating the obvious, but I'll do it anyway. I believe Microsoft's source for stock quotes is Refinitiv. I think that's where the error message is being generated; Microsoft or Refinitiv broke the connection that exists between them, interrupting the flow of stock data.
- Chris250Jul 11, 2023Copper Contributor
If that were the case why would the message be specifically about the account you're logged in with, rather than a connection issue?
Would be good for MS to post an update.....
- Prentice3Jul 11, 2023Brass ContributorGood question, Chris. I doubt the error message is necessarily accurate. When the connection doesn't work, perhaps the error handling in the code defaults to a login issue when it cannot determine the real problem.