Forum Discussion
Microsoft 365 Apps Admin Center - Inventory Error
We're running into issues trying to access Inventory in the 365 Apps Admin Center (https://config.office.com/). When trying to swap a specific group of devices to a different update channel (Current to Monthly Enterprise), we go into the Apps Admin Center, select inventory and receive a generic error:
There was a problem showing the security update status information. Please refresh the page or try again later. 00000000-0000-0000-0000-000000000000
This has been happening for 3 days now. Was working fine prior to that (and were able to flip a few devices earlier in the week). Anyone else experiencing the same/similar issues? Multiple 365 Admin's within our organization are getting the same error, so it's not isolated to 1 person/1 account.
2 Replies
This error in the Microsoft 365 Apps Admin Center is likely a backend issue on Microsoft's side, especially since it's affecting multiple admins and worked previously. There's nothing wrong on your end.
What you can do:
- Check the Microsoft 365 Service Health Dashboard for any known issues.
- Open a support ticket with Microsoft if it continues beyond a few days.
You're not alone, others have reported similar issues recently.
See whether simalr with below:
Onboarding Devices in the Microsoft 365 Apps Admin Center fails | Microsoft Community Hub
