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26 ноября
Здравствуйте! Хочу обратиться в службу поддержки с целью продвинуть компанию Microsoft. Дело в том, что мой друг сегодня активировал Windows, чему предшествовало огромное количество шуток на эту тему. Я создал google-форму, а точнее петицию, в которой призываю граждан любой страны утвердить 26 ноября как праздник "Активации Windows". Я бы хотел, чтобы вы рассмотрели мою идею и, как основная сторона, согласились на это, а также расширили этот опрос в больших кругах. Прикрепляю ссылку на google-формы: https://docs.google.com/forms/d/e/1FAIpQLSfrlFcap22IUJhrLBeRp4C8tAcxlGRY_AMPVqxcQJjwxPB4Tg/viewform?usp=publish-editor С уважение, Дмитрий Translation: Hello! I want to contact support in order to promote Microsoft. The thing is, my friend activated Windows today, which was preceded by a huge number of jokes about it. I created a Google form, or rather a petition, in which I urge citizens of any country to establish November 26 as "Windows Activation" Day. I would like you to consider my idea and, as the main party, agree to it, as well as help spread this survey more widely. I am attaching the link to the Google form: https://docs.google.com/forms/d/e/1FAIpQLSfrlFcap22IUJhrLBeRp4C8tAcxlGRY_AMPVqxcQJjwxPB4Tg/viewform?usp=publish-editor Sincerely, DmitryL_DM3Nov 26, 2025Copper Contributor34Views0likes0CommentsMap only local drives and default printer from clients computer when logging into 365 Desktop?
Hello, I have gone into Intune and created a new config profile and have set Windows Components > Remote Desktop Services > Remote Desktop Session Host > Printer Redirection \ Device and resource redirection to let the users map drives and printers that are on their laptop into Windows 365 Desktop. However, how can we set it so that: 1. The only printers that are mapped to the 365 desktops from the client's device is the clients default printer and not any network printers that are installed on the laptop. 2. The only drives it maps into 365Desktop are the clients local drives like their SSD drive, and usb drives pluged in and not any network drives that are on the laptop.tylderlurdenNov 24, 2025Brass Contributor72Views0likes1CommentWindows 365 Enterprise Cloud PC Connection Fails - VM Unavailable (Code 10012)
We are facing a critical and persistent connection failure for a Windows 365 Enterprise Cloud PC that appears to be stuck in a state where the VM is not available to the RDP client. Provisioning Policy Configuration: - Cloud PC Type: Windows 365 Enterprise - Experience: Access a full Cloud PC desktop - Use Microsoft Entra single sign-on: Yes - Join type: Microsoft Entra Join - Geography: Canada - Region: Automatic (Recommended) - Network: Microsoft hosted network - Current MDM -Microsoft Intune Checked logs and found that the RDP client connection attempts consistently failing with same error, Disconnected: reason = 10012 [Telemetry :: Event] Type: RDPClient Details: DisconnectReason Subdetails: SessionHostResourceNotAvailable Code: 10012 Troubleshooting steps taken so far: - Restarted the Cloud PC. - Initiated a Reprovision action. - Tried web version but that didn't help either. Since simple restarts and reprovisions have failed to resolve the SessionHostResourceNotAvailable (10012) error, the current VM instance is unusable. Any guidance on resolving this definitive Code 10012 error is highly appreciated.Pratishtha16Nov 21, 2025Copper Contributor91Views0likes0CommentsSave the date: Windows 365 AMA - What’s new from Microsoft Ignite
Tune in on December 3 for a special Windows 365 AMA. Catch up on the latest capabilities for Windows 365 announced at Microsoft Ignite! Host Christian Montoya and members of the product team will answer your questions live and offer insights to help you configure, deploy, and manage Windows in the cloud with ease. Save the date and post your questions early at aka.ms/Windows365AMA!Pearl-AngelesNov 14, 2025Community Manager82Views0likes1CommentMicrosoft Word - recover a document
Hi Is this OK to post here re Microsoft Word? (I couldn't find a section for Word specifically). I want to try and recover a situation with a Word doc... I think it is probably unrecoverable... but here goes. Somehow... and i was typing fast and the screen froze so i cant be sure what happened...i deleted the contents of a word document and then save it.... so it is now blank... i do not have a backup of it... Is there any way to roll it back or recover a cached version? This happened an hour ago. Many thanks!Chris_XNov 03, 2025Copper Contributor94Views0likes1CommentLoss of apps after MS outage
HI Since the MS outage yesterday (9th October), although MS 365 Business Premium is licensed in Admin Portal and assigned to my one User, it does not appear in the User account, so I cannot access apps. As a charity, we have a non-profit account. Please helpAlamo44Oct 10, 2025Copper Contributor58Views0likes0CommentsMultimedia Redirection and WebRTC Redirector plug-in updates for Windows 365 & Azure Virtual Desktop
Automating plug-in maintenance with GitHub Scripts Keeping your Windows 365 and Azure Virtual Desktop environment up to date is crucial for optimal performance and security. Two essential plug-ins, Multimedia Redirection service and WebRTC (Web Real-Time Communication) redirector service, require periodic updates. However, these plug-ins do not update automatically, which can lead to compatibility or performance issues if left unattended. Understanding the Challenge Unlike most of the components of Windows 365 and Azure Virtual Desktop, both the Multimedia Redirection and WebRTC plug-ins must be updated manually. This manual process can be time-consuming for IT administrators and disruptive if not managed properly, especially in enterprise environments where user experience and uptime are top priorities. Cloud PCs that are provisioned or reprovisioned with Gallery images do have the latest plug-ins installed and Azure Virtual Desktop session hosts deployed with Azure Marketplace images have the latest WebRTC plug-in installed. But as these Cloud PCs and Session Hosts age, these plug-ins will become outdated over time. Note: Windows 365 Gallery images that include the latest Multimedia Redirection and WebRTC plug-ins are only the Windows Enterprise + Microsoft 365 Apps images. For Azure Marketplace images, only the Windows multi-session + Microsoft 365 Apps images include the latest WebRTC plug-in. Features dependent on WebRTC and Multimedia Redirection WebRTC: Microsoft Teams media optimizations Users connect from non-Windows physical endpoints Users connect from Windows endpoints and SlimCore fails Multimedia Redirection: Video playback and call redirection on Edge or Chrome browsers Users who visit websites with embedded videos Users who use Contact Center as a Service (CCaaS) solutions Manually Updating Administrators can update these binaries by deploying their respective MSI installers to users’ Cloud PCs and personal Session Hosts either through Intune or their management engine of choice. This may be the simplest way of upgrading endpoints, but there is a chance that end users would be disrupted during their work because WebRTC installer will forcefully stop Teams processes while installing, and Multimedia Redirection could break video streams or calls while the binaries are upgraded. If choosing this method, administrators should leverage maintenance windows to minimize disruptions. The MSI installers can be manually downloaded from the links below: WebRTC redirector installer MSI Multimedia redirector installer MSI Automating Updates with GitHub Scripts To address this challenge, our team has developed a series of PowerShell scripts available in our GitHub repository. These scripts automate the update process for both Multimedia Redirection and WebRTC plug-ins, ensuring that the latest versions are installed without the need for direct user intervention. The benefits of these scripts are: No End User Impact: The scripts are designed to run silently in the background, so end users experience no downtime or interruptions. Consistent Plugin Versions: Automated updates help maintain consistency across all Windows 365 instances, reducing troubleshooting time and compatibility issues. Easy Integration: The scripts can be deployed with Intune via Remediations, or as a standalone script. Remediations provides the best admin experience as it will report back on compliance and any errors encountered during deployment. Getting Started To begin using the automated update scripts: Visit our GitHub repository and download the latest versions of the update scripts. WebRTC Updater Multimedia Redirector Updater Review the step-by-step setup and configuration instructions. Deploy the scripts to your Windows 365 or Azure Virtual Desktop environment, either in standalone mode or with Remediations. IMPORTANT: The scripts currently do not support Windows Multi-Session hosts. Updating Azure Virtual Desktop Multi-Session Hosts Updating these plugins should be done during the build process of the golden image or the Session Hosts. This can be achieved by using an automated building solution, like Azure Image Builder, to install the latest versions. The URLs for these plugins are static, meaning that administrators can use the same URL without having to be concerned about the version that is being downloaded. For reference, the URLs are below: WebRTC - https://aka.ms/msrdcwebrtcsvc/msi Multimedia Redirection - https://aka.ms/avdmmr/msi More information on WebRTC and Multimedia Redirection plug-ins Microsoft updates these binaries periodically for functional and security enhancements. To stay current on the latest releases and what they contain, please visit the following links: What’s new for WebRTC Redirector Service What’s new for Multimedia redirection service Conclusion Regularly updating the Multimedia Redirection and WebRTC plugins is essential for a secure and efficient Windows 365 environment. By leveraging the automation scripts from our GitHub repository, IT administrators can ensure plugins remain current, all while eliminating manual effort and minimizing any impact on end users. For more details and to access the scripts, check out our GitHub page.Donna_RyanOct 06, 2025Microsoft1.3KViews3likes1CommentWindows 365 Watermarking - QR Codes Missing in Screenshots/Teams from Within Session?
Hi all, I've implemented watermarking on our Windows 365 setup using the official Microsoft guide, and I'm seeing behaviour that I'd like to confirm is expected. Current Situation: Watermarking is enabled and working (QR codes appear when I screenshot from my local client PC) However, when taking screenshots FROM WITHIN the Cloud PC session itself, no QR codes appear Similarly, when screen sharing via Teams from within the Cloud PC session, participants don't see the QR codes My Question: Is this the intended behaviour? Should QR codes only appear when capturing externally (from the client device) but not when capturing internally (from within the Windows 365 session itself)? I've read through the Microsoft documentation but can't find explicit clarification on whether internal screenshots should show watermarks or if the protection is specifically designed for external capture attempts. Can anyone confirm this behaviour or point me to official documentation that explains the internal vs external capture distinction? Thanks in advance!DurranteSep 22, 2025Brass Contributor52Views0likes0CommentsMicrophone & camera passthrough to Cloud PC from MacBook
I have a M1 MacBook Pro that I use to connect to my Cloud PC for work via the Microsoft App. I try to use the Teams app installed locally on the Cloud PC for making and accepting calls but I am having a lot of audio issues. First of all, the person I am calling sounds very tinny (kinda like a chipmunk!) and they cannot hear me. Video doesn't seem to work properly either. I have had very little luck with my external webcam (some Logitech one, don't actually know the model but I don't think it makes a difference? but it has a microphone). There has the very odd few times that a call is working fine but then after a few seconds or so, or when I start sharing my screen on the Cloud PC after a minute of the call starting, I start to experience the same issues with audio as explained above. I am running Sequoia 15.6, the Mac Windows App is version 11.1.5 (2585). Admittedly I've mostly tried in clamshell mode and connected to external earphones (AirPods Pro). I used to use my earphones via the Citrix app on VDI with no issues previously. Any solutions would be gratefully received. Thank youapollonSep 11, 2025Copper Contributor99Views0likes0Comments