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Microsoft Word - recover a document
Hi Is this OK to post here re Microsoft Word? (I couldn't find a section for Word specifically). I want to try and recover a situation with a Word doc... I think it is probably unrecoverable... but here goes. Somehow... and i was typing fast and the screen froze so i cant be sure what happened...i deleted the contents of a word document and then save it.... so it is now blank... i do not have a backup of it... Is there any way to roll it back or recover a cached version? This happened an hour ago. Many thanks!Chris_XNov 03, 2025Copper Contributor30Views0likes1CommentLoss of apps after MS outage
HI Since the MS outage yesterday (9th October), although MS 365 Business Premium is licensed in Admin Portal and assigned to my one User, it does not appear in the User account, so I cannot access apps. As a charity, we have a non-profit account. Please helpAlamo44Oct 10, 2025Copper Contributor38Views0likes0CommentsMultimedia Redirection and WebRTC Redirector plug-in updates for Windows 365 & Azure Virtual Desktop
Automating plug-in maintenance with GitHub Scripts Keeping your Windows 365 and Azure Virtual Desktop environment up to date is crucial for optimal performance and security. Two essential plug-ins, Multimedia Redirection service and WebRTC (Web Real-Time Communication) redirector service, require periodic updates. However, these plug-ins do not update automatically, which can lead to compatibility or performance issues if left unattended. Understanding the Challenge Unlike most of the components of Windows 365 and Azure Virtual Desktop, both the Multimedia Redirection and WebRTC plug-ins must be updated manually. This manual process can be time-consuming for IT administrators and disruptive if not managed properly, especially in enterprise environments where user experience and uptime are top priorities. Cloud PCs that are provisioned or reprovisioned with Gallery images do have the latest plug-ins installed and Azure Virtual Desktop session hosts deployed with Azure Marketplace images have the latest WebRTC plug-in installed. But as these Cloud PCs and Session Hosts age, these plug-ins will become outdated over time. Note: Windows 365 Gallery images that include the latest Multimedia Redirection and WebRTC plug-ins are only the Windows Enterprise + Microsoft 365 Apps images. For Azure Marketplace images, only the Windows multi-session + Microsoft 365 Apps images include the latest WebRTC plug-in. Features dependent on WebRTC and Multimedia Redirection WebRTC: Microsoft Teams media optimizations Users connect from non-Windows physical endpoints Users connect from Windows endpoints and SlimCore fails Multimedia Redirection: Video playback and call redirection on Edge or Chrome browsers Users who visit websites with embedded videos Users who use Contact Center as a Service (CCaaS) solutions Manually Updating Administrators can update these binaries by deploying their respective MSI installers to users’ Cloud PCs and personal Session Hosts either through Intune or their management engine of choice. This may be the simplest way of upgrading endpoints, but there is a chance that end users would be disrupted during their work because WebRTC installer will forcefully stop Teams processes while installing, and Multimedia Redirection could break video streams or calls while the binaries are upgraded. If choosing this method, administrators should leverage maintenance windows to minimize disruptions. The MSI installers can be manually downloaded from the links below: WebRTC redirector installer MSI Multimedia redirector installer MSI Automating Updates with GitHub Scripts To address this challenge, our team has developed a series of PowerShell scripts available in our GitHub repository. These scripts automate the update process for both Multimedia Redirection and WebRTC plug-ins, ensuring that the latest versions are installed without the need for direct user intervention. The benefits of these scripts are: No End User Impact: The scripts are designed to run silently in the background, so end users experience no downtime or interruptions. Consistent Plugin Versions: Automated updates help maintain consistency across all Windows 365 instances, reducing troubleshooting time and compatibility issues. Easy Integration: The scripts can be deployed with Intune via Remediations, or as a standalone script. Remediations provides the best admin experience as it will report back on compliance and any errors encountered during deployment. Getting Started To begin using the automated update scripts: Visit our GitHub repository and download the latest versions of the update scripts. WebRTC Updater Multimedia Redirector Updater Review the step-by-step setup and configuration instructions. Deploy the scripts to your Windows 365 or Azure Virtual Desktop environment, either in standalone mode or with Remediations. IMPORTANT: The scripts currently do not support Windows Multi-Session hosts. Updating Azure Virtual Desktop Multi-Session Hosts Updating these plugins should be done during the build process of the golden image or the Session Hosts. This can be achieved by using an automated building solution, like Azure Image Builder, to install the latest versions. The URLs for these plugins are static, meaning that administrators can use the same URL without having to be concerned about the version that is being downloaded. For reference, the URLs are below: WebRTC - https://aka.ms/msrdcwebrtcsvc/msi Multimedia Redirection - https://aka.ms/avdmmr/msi More information on WebRTC and Multimedia Redirection plug-ins Microsoft updates these binaries periodically for functional and security enhancements. To stay current on the latest releases and what they contain, please visit the following links: What’s new for WebRTC Redirector Service What’s new for Multimedia redirection service Conclusion Regularly updating the Multimedia Redirection and WebRTC plugins is essential for a secure and efficient Windows 365 environment. By leveraging the automation scripts from our GitHub repository, IT administrators can ensure plugins remain current, all while eliminating manual effort and minimizing any impact on end users. For more details and to access the scripts, check out our GitHub page.Donna_RyanOct 06, 2025Microsoft1.1KViews3likes1CommentWindows 365 Watermarking - QR Codes Missing in Screenshots/Teams from Within Session?
Hi all, I've implemented watermarking on our Windows 365 setup using the official Microsoft guide, and I'm seeing behaviour that I'd like to confirm is expected. Current Situation: Watermarking is enabled and working (QR codes appear when I screenshot from my local client PC) However, when taking screenshots FROM WITHIN the Cloud PC session itself, no QR codes appear Similarly, when screen sharing via Teams from within the Cloud PC session, participants don't see the QR codes My Question: Is this the intended behaviour? Should QR codes only appear when capturing externally (from the client device) but not when capturing internally (from within the Windows 365 session itself)? I've read through the Microsoft documentation but can't find explicit clarification on whether internal screenshots should show watermarks or if the protection is specifically designed for external capture attempts. Can anyone confirm this behaviour or point me to official documentation that explains the internal vs external capture distinction? Thanks in advance!DurranteSep 22, 2025Brass Contributor37Views0likes0CommentsMicrophone & camera passthrough to Cloud PC from MacBook
I have a M1 MacBook Pro that I use to connect to my Cloud PC for work via the Microsoft App. I try to use the Teams app installed locally on the Cloud PC for making and accepting calls but I am having a lot of audio issues. First of all, the person I am calling sounds very tinny (kinda like a chipmunk!) and they cannot hear me. Video doesn't seem to work properly either. I have had very little luck with my external webcam (some Logitech one, don't actually know the model but I don't think it makes a difference? but it has a microphone). There has the very odd few times that a call is working fine but then after a few seconds or so, or when I start sharing my screen on the Cloud PC after a minute of the call starting, I start to experience the same issues with audio as explained above. I am running Sequoia 15.6, the Mac Windows App is version 11.1.5 (2585). Admittedly I've mostly tried in clamshell mode and connected to external earphones (AirPods Pro). I used to use my earphones via the Citrix app on VDI with no issues previously. Any solutions would be gratefully received. Thank youapollonSep 11, 2025Copper Contributor71Views0likes0CommentsWindows App on Mac "Send feedback" link not found
I went to file feedback on the Windows App for Mac, and the link it opened (https://techcommunity.microsoft.com/t5/forums/postpage/board-id/AzureVirtualDesktop) was not found. Is this the right place to file feedback?jschusterAug 21, 2025Microsoft24Views0likes0CommentsEnable FIDO Token (RSA DS100) passthrough to W365 Machine via Windows App
Hi There, Working with Enterprise license, trying to establish the approach to allow FIDO Token, specifically the RSA DS100, to redirect from the Host device. The users can only connect via the Windows application, not via the RDP client. I have the Device Class/Driver ID of the token. It is key that removable storage is not enabled as a result of this, for obvious reasons. Ideally the allowance would be scoped to only include the token. Thanks in advance.britestonedevAug 08, 2025Copper Contributor92Views4likes1CommentWhat is one must-have intune policy you always deploy to windows 365 Cloud PCs ?
I'm getting deeper into managing Windows 365 Cloud PCs with intune and I'm trying to build out a solid baseline for policy deployment. I know there's a lot that can be configured via intune, from security baselines to user experience tweaks. Do you use for hardening security, streamlining login times, restricting certains apps, enabling Bitlocker or enforcing windows updates ? Have you had any conflict with other policies ? Does it differ from what you push to physical endpionts ?SolvedTovarAug 07, 2025Iron Contributor185Views7likes2Comments365 stuck at "Setting Up" after license reassignment, is there a way to force reprovisioning?
I am fairly new to managing Windows 365, and I've run into an issue that seems like it should have a simple fix, but hasn't been so straightforward in practice. I have a 365 Business cloud PC under one user (admin). After testing a few things, I removed the license from that user and reassigned it to a new employee. The portal now shows " Setting up Cloud Pc" for that user, and it's been stuck there for several hours with no sign of progress. I have tried : Unassigned and reassigned the license again. Restarted the cloud PC from the portal ( though it's not active). is there a way to manually trigger or force reprovisioning of the Cloud PC after a license reassignment ?BarlowAug 07, 2025Iron Contributor110Views6likes1CommentGetting Started with Windows 365 Benefits, Use Cases, and Setup Guide
In today’s hybrid work environment, flexibility, security, and scalability are more critical than ever. Windows 365, Microsoft’s Cloud PC solution, addresses these demands by bringing the Windows experience to the cloud — enabling users to securely access their personalized desktop from any device, anywhere. Whether you’re an enterprise IT architect, an SMB owner, or an individual professional, Windows 365 has a lot to offer. Let’s dive into the key benefits, common use cases, and how you can get started with Windows 365. https://dellenny.com/getting-started-with-windows-365-benefits-use-cases-and-setup-guide/186Views0likes2Comments