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Surface Laptop 5 not recognizing USB A or USB C ports - have tried everything
Brand new Surface Laptop 5 - Brand new Windows 10 - upgraded to Windows 11 - ran all software, OS and firmware updates, multiple times. Also disabled/re-enabled all USB options in Device Manager, but nothing works. I need to set this laptop up for work, but I don't know what to do next. Please help. I keep getting this message. I have verified that this USB works on other PCs/laptops.
Surface Latop Studio 1964 i7 replacement fan
I have a Surface Latop Studio 1964 i7 and need to obtain a replacement right-hand fan (model: ND55C94 20M02). I'm baed in the UK and have done endless googling without success. Can some kind person point me towards a supplier of a suitable fan? Many thanks in advance.Battery Report Summary – Surface Laptop 7 (Snapdragon X Elite)
Report Date: November 27, 2025 Device: Microsoft Surface Laptop 7, Snapdragon X Elite Charge Cycles: 9 1. Key Data Battery Name: SurfaceBattery Manufacturer: SWD Design Capacity: 52,330 mWh Full Charge Capacity: 53,850 mWh Cycle Count: 9 2. Usage Observations Despite the battery being new (only 9 cycles), the report shows abnormally fast discharge. Examples from the report: On November 25, the battery dropped from 30% (16,340 mWh) to 23% (12,520 mWh) in ~20 minutes of use. On November 27, during “connected standby,” the battery fell from 77% (41,200 mWh) to 55% (29,440 mWh) within about one hour. These behaviors are inconsistent with expectations for a new device with full capacity. . Technical Analysis Battery authenticity: The data indicates the battery is original (manufacturer SWD, capacity matches design). Primary issue: The discharge rate is unusually fast and unstable, which is not normal for a battery with so few cycles. Possible causes: Defect in the Battery Management System (BMS). Internal cell imbalance. Firmware/driver issue affecting power management. 4. Conclusion and Request The Surface Laptop 7 is showing abnormal battery behavior despite being new and original. Any idea where this problem comes from? Any solution? Thanks in advance!
Onenote Notebook will not open in new office installation.
Just bought a new Surface Pro 8. Installed Office on it. Now I am trying to read a Onenote notebook that is in one drive but i keep getting an error message everytime I try and open it? This is getting very frustrating because the notebook will open in my other two Surface Laptop devices?Touchscreen stopped working after firmware update
Hi , SF Laptop 3 13.5 inch touch screen stopped working after a recent firmware update, it does not work in the UEFI BIOS either. Support wants to replace the whole machine and cost me £500! The whole unit is in mint condition and just ran out of warranty a month back. Any advise what to do?
Surface Laptop 3 - applications starts up slow and with delay
Problem Description: Every application starts up with a delay of 1-2 seconds. Opening another screen of an running program does initalize instantly though.. Build and Firmware I'm running the 20H2 build 19042.685 and have the Surface Laptop 3 firmware from november 2020 installed (SurfaceLaptop3_Win10_18362_20.101.8577.0) Examples: - Applies to any application, offline tooling such as Draw.io, command prompt - Opening a new tab in Chrome is instantly, but when I go to an URL it tends to take seconds before the page is initialized to actually perform and connect to the designated URL. - Opening Git bash takes 2 seconds and then it takes up to a minute to load its content before I can perform any commands Does anyone have any experience regarding my current state?ARM Surface Laptop 7 file paths too long
We just finished a rollout of the Surface laptop 7s with the ARM processor. after a couple of weeks a have a few members of the staff who are ready to throw them out the window because they are running into constant issues with their synced sharepoint library in file explorer telling them they can't save the file because the path is lost since the file path, itself, is too long. We used to be able to work around this by extending the limitation on characters, but this no longer seems to be an option with the ARM computers. I am in desperate need of guidance. I would tell them they can use SharePoint online, but let's be real, this is one of those behaviors that's hard to break.
