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Surface Dock 1 firmware update problems
Hi! I own a Surface Pro 6 that has been updated to the latest version of Windows 11 24H2 and I have recently come into possession of a Surface Dock 1. Follow the page at this address: https://learn.microsoft.com/it-it/surface/surface-dock-firmware-update I tried to update the firmware installing the file: Surface_Dock_FwUpdate_1.53.139_Win10_17763_20.075.41193_0_AMD64.msi but the update apparently fails. In fact running the command: Reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF\Services\SurfaceDockFwUpdate\Parameters" I get the following result: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF\Services\SurfaceDockFwUpdate\Parameters Component10FirmwareUpdateStatus REG_DWORD 0x5 Component10CurrentFwVersion REG_DWORD 0x4ac3970 Component20FirmwareUpdateStatus REG_DWORD 0x5 Component20CurrentFwVersion REG_DWORD 0x49e3d70 Component10OfferFwVersion REG_DWORD 0x4ac3970 Component20OfferFwVersion REG_DWORD 0x4a1d570 Component10FirmwareUpdateStatusRejectReason REG_DWORD 0x0 Component20FirmwareUpdateStatusRejectReason REG_DWORD 0x0 As can be seen, the value of Component10CurrentFwVersion is correct, while that of Component20CurrentFwVersion (which should be 0x4a1d570) is different. In the Event Viewer I read the following entries: Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2011 Nessuna Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2012 Nessuna Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2012 Nessuna Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2008 Nessuna Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2007 Nessuna Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2004 Nessuna Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2004 Nessuna Informazioni 11/10/2024 16:00:29 SurfaceDockFwUpdate 2001 Nessuna The last entry contains the following detail: Dock firmware end of telemetry. SurfaceDockFwUpdate END dock telemetry hr=0. DriverTelemetry EventCode = 2011. I've already tried all the things mentioned on the page linked at the beginning, but the update never seems to succeed. Does anyone know how to do it?
How to detach dock hardware on new surface.
I received a new Surface laptop and it came with what looks like a docking station attached to the bottom. I am strggling to figure out how to detach it. Any tips would be appreciated. It is convenient but it takes away from the overall Thin profile that I bought it for. Does any one even know what it is called or has seen it before? I cannot seem to find anything on line.
Compatibility of Surface Dock 1 with the new Microsoft Laptop Copilot+PC
Hello, I recently purchased the new Microsoft Laptop Copilot+PC and I have a Surface Dock 1 from my previous device. I'm wondering if the Surface Dock 1 is compatible with the new Microsoft Laptop Copilot+PC? I'm asking because I noticed that the power supply seems to be different between these two devices. Can you please confirm if they are compatible or if there is any specific requirement or adapter needed for this? Thank you in advance for your assistance. Best regards, Quentin
Microsoft surface pro 9 doesn't work with dock 2 for extended display
Microsoft surface pro 9 doesn't work with dock 2 for extended display. It only works when i plug the USB C to display port directly to the surface. It doesn't work when plugged to the docking station. My docking station is dock 2. I can see it sees the monitor under display setting but not just displaying on the monitor.
Microsoft Surface Modern Productivity Hub no longer working on dual monitors
Hi I have been using a Surface Pro 8, 16GB RAM, 256GB SSD, 13inch and connected it to: (a) a Microsoft Surface Modern Productivity Hub with a HDMI lead connected to a monitor; and (b) a separate Microsoft Surface Book 2 USB-C to HDMI Adaptor with a HDMI lead connected to a second monitor. So basically I had 2 monitors connected to the Surface Pro. This worked brilliantly for 6-7 months until a recent update on the Surface Pro and ever since the connections do not work together. Now it will only display one monitor, not two, like it used to. Can anyone help me please to fix this as it's really frustrating and I need both monitors connected at the same time? I don't know if there's a firmware available that I need to load? or if there's a fault somewhere? Please help! Many thanks
Microsoft Surface Vertical Mouse? When??
I currently own and use exclusively the Microsoft Surface Precision Mouse as well as the Microsoft Surface Ergonomic Keyboard, and I love them both. Experience with this keyboard would be enhanced if I were able to pair it with a Microsoft Surface Ergonomic Vertical Mouse but Microsoft has yet to produce one, so I ask when or are there plans to create and release one to users?
