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Win 10 Security Baseline: Issue with WHFB
Hi, I activated the Intune Win 10 security baseline on a set of devices. I know experience an issue with WHfB. My face and fingerprint is not recognized, rsp. the login process is giving an error, saying that I cannot be identified. One user reports, that when away from company WhfB works as expected, asking for face or fingerprint and as second factor a PIN. I have another policy in Intune that is giving MDM policies precedence over GPO, so I cannot understand why it works for that one user when outside of company. What settings in MDM security Baseline could possibly be the cause resp. be responsible for broken WHfB?heinzelrumpelDec 12, 2025Brass Contributor52Views0likes3CommentsMulti-App Kiosk not applying on Samsung A55 (Android 16)
Hello everyone, I’m facing a critical issue with Android Enterprise Multi-App Kiosk mode on a Samsung Galaxy A55 (SM-A556B). The problem started suddenly last week without any configuration changes, and now no Android Enterprise configuration profiles apply anymore. What happened originally The device was running Android 15, and it had been working fine for months in Managed Home Screen (Multi-App Kiosk). Then suddenly: Managed Home Screen stopped showing all apps The device booted into MHS, but the screen was completely empty No policy changes were made on our side I tried several troubleshooting steps, but nothing fixed it. Eventually, I factory-reset the device and re-enrolled it as a Corporate-Owned Dedicated Device (COBO). Current situation after re-enrollment Even after a clean enrollment: No Android Enterprise device restriction profiles apply (Multi-App Kiosk doesn’t start at all) The device stays in the normal Samsung launcher Only very basic commands work: Remote restart App install/uninstall via group assignment All assigned apps show as Installed Profile status in Intune shows Success, but nothing is actually enforced I then upgraded the device to Android 16 (patch 2025-11-01). Unfortunately, the behavior did not change. Current configuration Android Enterprise → Device Restrictions → Multi-App kiosk Allowed apps: Teams, Managed Home Screen, Contacts Managed Home Screen installed Enrollment type: Android Enterprise – Fully Managed / Dedicated No OEM kiosk (no Samsung Knox settings) No Work Profile on the device Symptoms now Managed Home Screen never launches Kiosk mode is completely ignored Device is fully usable like a normal phone Only app deployments work, nothing else This began while still on Android 15 Updating to 16 did NOT resolve the issue Questions Has anyone seen this behavior where Android Enterprise policies stop applying entirely after MHS fails? Is there a known issue with Samsung A55, Android 15/16, or Managed Home Screen? Could this be related to a bug in the Fully Managed/Dedicated enrollment flow for the A55? Any recommended workarounds or known fixes? Any guidance is appreciated — this behavior is completely blocking Kiosk deployments for us. Thanks!user_38567874985Dec 11, 2025Copper Contributor21Views0likes1CommentIssues with Windows 11 Autopilot Hybrid Joined Since last Week
Hi all, as of Thursday 4th December our Windows 11 Autopilot (Hybrid Joined) has ceased functioning. On the very first step, after the user attempts to enter their username&password, we can see the deployment profile gets downloaded to the device but then everything immediately stops with error "Something went wrong. Confirm you are using the correct sign-in information and that your organisation uses this feature. You can try and do this again and contact your system administrator with the error code 800004005". We can see that the ODJ process never starts. And we think we're seeing errors with the device reading the deployment profile JSON locally. Has anyone else had any errors? Wondering if Microsoft have made a change somewhere or have issues.biggingerdazzaDec 11, 2025Copper Contributor332Views0likes6CommentsAndroid 15 - CredentialProviderPolicy not surfaced by Intune
I have been having an issue with Android 15 devices. We use Authenticator as our password autofill provider. As soon as a device is updated from Android 14 to Android 15, the password autofill provider is no longer set and the setting to change it is 'blocked by work policy.' I have already tried removing all policies that apply to the devices (device config and device compliance policies) and factory resetting them. Simply having them enrolled as corporate owned fully managed devices causes this to happen. I raised the issue in the Android Enterprise community blog. A link to that is included below. Someone on that thread found that there is a policy in Android 14/15 called the credentialproviderpolicy. When that policy is blocked or unconfigured, this behavior happens. I cannot find anywhere in Intune where I can set this policy. It seems that it is allowed by default when managing Android 14 with Intune, but not set or blocked when the device switches to Android 15. Is there any way to specifically set a policy that is not reflected in the Intune UI? This is a blocker for being able to move more phones to Android 15. Link to Android Enterprise thread: https://www.androidenterprise.community/t5/admin-discussions/android-15-cannot-set-default-password-app/m-p/8827#M2105 Thanks, TomtngvmdDec 10, 2025Brass Contributor3.4KViews9likes14CommentsOutlook Mobile Stuck in Login Loop on Intune Shared Android Devices
We’re having an issue on our Intune-managed shared Android Enterprise devices that are set up in Dedicated/Kiosk mode. When users try to open the Outlook mobile app, it launches and recognizes the signed-in user through AAD/Intune, but then it just gets stuck in a loop. It keeps showing messages like "Finding your account…" or "Identifying account…", and never actually loads the mailbox or even shows the normal login screen. Has anyone else run into this issue, and is there a known fix or workaround?muhammedalituranDec 09, 2025Copper Contributor272Views0likes5CommentsManged Home Screen: Outlook
We are running into issues with the Managed Home Screen and Outlook. Once the user has logged into the Managed Home Screen and tries to access Outlook, it gets stuck in an authentication loop. Loops: Discovering Accounts -> Accounts Found -> Back to Discovering accounts. This is affecting multiple devices/accounts. This only affectsCSJackADec 09, 2025Copper Contributor391Views1like9CommentsZoom Workplace
Hi All, We have setup an MSI App deployment for Zoom Workplace which has deployed to all machines successfully. However it will not Auto-Update? it is still on the same deployment version from months ago... These are the command line arguments added: AudioAutoAdjust=”1″ ZoomAutoUpdate=True zConfig="AU2_EnableAutoUpdate=true;AU2_InstallAtIdleTime=True" Can I change the MSI file to the latest one and will it deploy and overwrite existing? Any advice greatly appreciated! Thanks, ScottscomidDec 09, 2025Copper Contributor1.5KViews0likes8CommentsWindow 11
Hello I am using windows 11 few weeks ago I received windows update after update my windows started asking Bitlocker key i didn’t used Bitlocker my computer is stuck almost 2 weeks I don’t know what I do I didn’t used Bitlocker I buyed HP company alsmost 2 years. please help me to find solution without bitlocker key i can’t access my computer. thank youThushyDec 08, 2025Copper Contributor27Views0likes1CommentWeb-based device enrollment vs Company Portal
Hi everyone, Microsoft recommended the web based device registration for IOS, especially bring your own device. I went through the whole process. The main difference is that the user doesn't need to install the company portal and you need to configure the JIT (Just in time registration). The enterprise portal should be delivered as a web application. The user experience: The user goes to the URL https://portal.manage.microsoft.com/enrollment/webenrollment/ios. The profile is loaded, then the user has to go to the settings application and install the profile. The user has access to the company portal with the web application. Microsoft recommends JIT (just in time registration) for web-based device registration. I see the advantage of less logins for the user (thanks to JIT) and no Company Portal app on the device. What is the advantage of web-based device enrolment? Why did Microsoft recommend this method of registration?SolvedPhillippDec 08, 2025Copper Contributor604Views1like3Comments
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