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tanmay111's avatar
tanmay111
Copper Contributor
Jan 06, 2026

physicalMemoryInBytes always returns 0 with called from ServiceNow

 

Hello,

 

I am trying to fetch physicalMemoryInBytes for Intune devices from ServiceNow. I tried calling this info by using below endpoints:

https://graph.microsoft.com/beta/deviceManagement/manageddevices('1111-2222-3333-abc4-55aa55bb55')?$select=id,physicalMemoryInBytes

https://graph.microsoft.com/beta/deviceManagement/manageddevices('1111-2222-3333-abc4-55aa55bb55')?$select=id,hardwareinformation,physicalMemoryInBytes

 

In both cases I'm getting below error error:

Failed to iterate on data stream: com.glide.transform.transformer.exceptions.InvalidPathException: Could not find path in stream: $.value

 

I referred to this Intune article but no luck:

https://techcommunity.microsoft.com/discussions/microsoft-intune/physicalmemoryinbytes-always-returns-0/3025721

 

Can someone help with this?

Intune

2 Replies

  • Bogdan_Guinea's avatar
    Bogdan_Guinea
    Iron Contributor
    Jan 08, 2026

    tanmay111​ 

    Your query is correct.

    Have you already consented to the "DeviceManagementManagedDevices.Read.All" permission for your user?
    Did you try to run the query without an ID and without $select?
    Good luck!

    • tanmay111's avatar
      tanmay111
      Copper Contributor
      Jan 22, 2026

      Yes, the permission is granted. I think I was had set api version v1.0 along with the beta URL which was failing. Now with api version removed when I tested by statically passing the device ID in beta endpoint mentioned in my query, I can see the physicalMemoryInBytes is being returned.  I just need to make it work for dynamic device ID values.

       

      Thanks

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