Editor's note 8/15/24 - Updated "New Outlook Availability Timeline" image (image 1) Editor's note 8/8/24 - An update was made in Key Updates to clarify the support timeline for classic Outlook in subscription licenses.
We are excited to announce the new Outlook for Windows is now generally available for commercial customers and will now receive full support from Microsoft's support channels, including Assisted Support! The new Outlook for Windows combines rich productivity features and the latest innovations: Enjoy a familiar, more productive, and seamless way to work.
The evolution of the new Outlook for Windows is a collaborative effort, shaped by the voices, experiences, and feedback of tens of millions of people who use it across work and personal accounts. In May 2022, we introduced the preview of the new Outlook for Windows, embarking on a mission to deliver the best email experience for our modern needs. By September 2023, it was made generally available for personal accounts.
Thank you for your continued support and feedback. We are excited to reach this milestone and look forward to your ongoing feedback to make the new Outlook the best email experience for you and your organization.
With this update, we are not changing any settings for you or your organization. New Outlook is still an opt-in experience, so it’s ready for you when you are. See our migration timeline to help with your planning.
Image shows the next milestones and phases for the new Outlook
Enjoy a familiar, more productive, and seamless way to work
Built for today and designed for the future, the new Outlook for Windows combines rich productivity features and the latest innovations like Microsoft Copilot, to help users draft emails, summarize conversations, and receive coaching to more effectively get their messages across. Customers are already embracing these new tools, where we continue to see growing usage.
Designed to be familiar and reliable We’ve taken the familiarity and reliability of classic Outlook and improved it with a modern architecture that reduces device-resource consumption and drastically shortens the time required to deliver fixes and new capabilities to just weeks. This helps you spend less time resolving issues thanks to automatic updates that apply as soon as Outlook is opened.
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Video showing the new Outlook for Windows design and features
Built for innovation to help you achieve more With innovation at its core and the integration of new AI features like Copilot, the new Outlook empowers you to get more done and effortlessly stay on top of things.
Features like suggested text and suggested replies help you deal with emails faster while the most up-to-date Copilot capabilities can assist with writing better emails, breaking writer’s block, and summarizing your emails so you can go through your inbox faster.
Ask Copilot to draft an email or summarize recent emails
Effortlessly stay on top of things by dragging emails to My Day to turn them into tasks, pinning a message so it stays at the top of your inbox, and RSVPing to a meeting invite with “Follow” when you can’t attend but want to stay in the loop. You can also keep your inbox free of clutter by automating how Outlook triages messages using Sweep and rules.
From the meeting invite, select Follow to stay updated on any outcomes
Improvements to make your work seamless We’ve taken the familiarity and reliability of classic Outlook and reimagined it with modern enhancements to integrate seamlessly with Microsoft Teams, Loop, OneDrive, and other Microsoft 365 products.
Reduce back and forth emails, document version tracking, and context switching with real-time collaboration using Microsoft Loop which syncs the content across apps like Outlook and Teams. Start a Loop component in the new Outlook, share it through email or Teams and content is updated in real time.
Image showing how several people can collaborate in real time with new Outlook and Loop
Search and attach files from OneDrive without switching apps just by typing “/” to see suggested files and files you recently worked on.
Type / when composing a message in the new Outlook to see suggested files
In the new Outlook, planning to work remotely or in the office is a little easier. You can set up your working hours and location, so your colleagues know when and where you plan to work and when they set theirs, you can see which teammates plan to be in the office to connect and collaborate with your team.
Outlook helps you plan when to be in the office to connect and collaborate with your team
Getting users ready
There are plenty of new features in the new Outlook. Below is a list of useful resources to explore and learn more.
Use the pre-installed version of new Outlook on new devices running Windows 11 PC version 23H2, or when you upgrade to Windows 11 version 23H2 or later. Learn what this means.
Whether you're someone who needs to communicate, coordinate, and collaborate effectively, or an IT manager in an organization who wants to optimize costs and performance, the new Outlook has something for you.
Financial benefits of deploying the new Outlook for Windows A 2024 commissioned Total Economic Impact™ study conducted by Forrester Consulting, part of an independent third-party research firm, determined that operating the new Outlook is more cost effective than classic Outlook; surveyed customers expect the new Outlook to reduce support tickets up to 65%, and reduce energy and storage costs by 27%. The study also found time invested in policy management by up to 60% for the composite organization based on interviewed customers.
“[New Outlook creates] significant time savings that can be repurposed for other work, [allowing us] to do more strategic thinking.” -Director of infrastructure and application management, consumer goods
Over three years, the projected benefits exceed the costs of implementation by up to 3 times.
For more information on benefits and costs please see the links below:
You can also create a customized financial benefits report for your own organization in this interactive site.
Faster deployment of features and fixes The new Outlook consumes less device resources and uses a shared code, common architecture and service to accelerate innovation, deployment, and bug fixes down to a few weeks. Additionally, deployment happens simultaneously across Windows and web keeping users up to date and on the most secure builds automatically.
Consistent behavior One experience across Windows in desktop and web reduces support calls, policy management, and training costs - To estimate the financial benefits of the new Outlook in your organization, you can customize this interactive study to your organization, download the full report, or read the highlights in this infographic.
For more information on getting your organization ready for the new Outlook for Windows, please see the new Outlook adoption site for an outline of benefits, download the migration kit, read the latest FAQ, and much more. A list of available resources can be found here.
Getting organizations ready
Key updates:
There are no configuration changes for any organization at this time. This announcement is not an advance-notice of any significant changes for the next milestone. Rest assured, any controls or blocks your organization has enabled will continue to be honored. For more information about controlling the release see https://aka.ms/newOutlookControlRelease
The new Outlook for Windows will now receive full support from Microsoft’s support channels, including Assisted Support.
The app name for the classic Outlook for Windows will be appended with “(classic)” starting from version 2407.
Existing installations of classic Outlook through perpetual and subscription licensing will continue to be supported until at least 2029. For more information about the availability of classic Outlook for Windows, see https://aka.ms/newOutlookTimeline
New features will debut in the Targeted Release ring and remain there for 30 days before going into General Availability release (Standard Release). If users are already part of Targeted Release, new Outlook will honor that. For more information on how updates for new Outlook work, please read this support article.
For migration resources, FAQs, and sample templates to help with migration planning, review the migration kit found here: https://aka.ms/newOutlookAdoption
This GA milestone will enable more organizations to start their migration process. We will continue to make feature improvements and monitor feedback, so continue to try the new experience and let us know what you want to see next!
You can find the feedback option under the Help tab in the ribbon.
We are excited to be in this journey with you.
Thanks!
Margie
*Microsoft Copilot features require a Copilot license – Learn more here.
The new outlook does not have a unified inbox. Because I have 10 different email accounts (for different purposes/levels of security) this is a nighmare to manage. Each time I open Outlook, I have to manually click/expand each inbox each time to see if there is mail in each email account. It's a terrible user experience. PLEASE bring back unified inbox (so all email from all accounts can show under one inbox)
Tony_Pombo I'm with you on the rage wave but I absolutely can't approve of sticking to one version of Office for life for obvious security/vulnerability concerns. If someone wants to save money, they can simply go OpenSource.
The Office apps were feature perfected years ago. Really, what features have been added to Word, PowerPoint, Excel, etc. in the last 10+ years that would be missed?
With that in mind, dump Office 365 with its non-stop, unilateral forced changes, and replace it with the non-subscription version. Buy the regular Office suite, such as Office 2016, Office 2019, Office 2021, or the soon-to-be-released Office 2025.
Once you buy these, you never have to pay Microsoft a [forever] monthly fee. You will save tons of money, and you regain control of the software deployment.
No more unexpected feature changes, no more unexpected UI changes. From a user's perspective Office 2016 - 2021 & 365 all look/feel the same.
One of my clients standardized on Office 2016 (years ago) for their ~100 person company, and they have saved tens of thousands by avoiding that monthly fee. They have none of this Office 365 change drama. They are considering upgrading to Office 2025 though.
If you use one of the non-365 Office suites, you can use "classic" Outlook forever - at no additional cost.
... Just something to consider. You don't have to let Microsoft take your tools away.
caithart you said, "PST support is on the roadmap to first be released in March 2025, and subsequent updates will continue to add functionality after that point."
This is proof that "The new Outlook for Windows is NOT ready when you are". Shameful
I noticed that the Outlook Start Menu shortcut got renamed "Outlook (classic)". This going to confuse the hell out my users. Thanks for that (/s)
Suggestion: Rename the "old" Outlook as "Outlook Pro" and the new Outlook as "Outlook Lite". These names better reflect the feature set.
IT and Office Professionals are still pissed that instead of improving Outlook, you instead abandoned it for a brand new, inferior product that you confusingly also call Outlook.
Did Microsoft learn nothing from Edge? You released a terrible browser in 2015 called Edge. You eventually started over with a Chromium-based browser (that is quite good), but you also called it Edge. I have dozens of users who refuse to even try Edge because they remember how bad the old Edge was. They prefer Chrome. I say. "No, it is Chrome, but better, vertical tabs, collections, etc.". They don't care.
Hmm, maybe you did learn. By reusing the Outlook name, you are tricking people into thinking it's an update to a great tool instead of something totally different that is feature reduced with serious privacy concerns.
Well we tried using the new Outlook again on the back of this announcement, but there are just so many missing features that the classic version has.
Nearly every user that we have asked to try out the new version has decided within a few days that it is making them less productive, because of missing everyday features that classic Outlook has.
Some of the major features that our users have reported missing:
Can't add shared accounts to favourites
Can't add members to distribution groups
Can't send outlook items as attachments
It's a real shame that new features only seem to be coming to the new version now, as I feel the classic version should still get these new features until the new Outlook is fit for business use.
Microsoft have shown us with the new Teams client that a new client can be pushed out alongside the existing one with most features working.
I really hope you can get the new outlook on par with the classic version soon, but I just have a feeling this is going to be another Microsoft Vista/Windows 8 type of update that nobody wants.
Hello from the new Outlook team - and thank you for all of the comments so far. (Hat tip to bob_g_p and Griffo who were concerned that humans aren't listening to feedback - we use feedback constantly to guide what we're prioritizing, but we do get high volumes so we don't always reply to each one)
PeterForster asked about version number that is our "GA" version, but since the client is automatically up to date we don't have a minimum supported app version number.
adamm2095 you should still be able to right click a message and "Always move to Other" - are you not seeing that as an option in the context menu? If so, could you go to Help > Support so we can get more info about your configuration and why that might be happening?
SoundMixGogglesHiknJohn PST support is on the roadmap to first be released in March 2025, and subsequent updates will continue to add functionality after that point. (dbowersock this may be a solution for your transfer of contacts issues as well, although I do recommend contacting support about them being imported with no name, because that sounds like a bug - go to Help > Support)
bob_g_p We are rolling out support starting this month for the new Outlook to be a "Share" target app to email files
To others - thank you, and we continue to monitor feedback and will provide more updates as we plan improvements on the public roadmap (a filtered view is here: https://aka.ms/newOutlookforWindows)
We are noticing that the ability to apply archive tags (e.g. MRM retention tags) to the overall mailbox is not possible. While it is possible to apply them to individual folders or messages, the lack of ability to apply to the mailbox in whole is a major roadblock and oversight. We do not see anything in the roadmap or any other documentation about this feature and looking for some information.
The saddest thing here is that no human at Microsoft is paying any attention to our input. At best, it's being added to the input of some Generative AI system somewhere. My guess is that Microsoft simply ignores us.
I hadn't paid much attention to Exchange ActiveSync, but this fiasco has brought to my consciousness that it's a proprietary protocol. I'm okay with proprietary software, but not proprietary standards. Time for me to look elsewhere. I've already changed to Thunderbird for email client and moved my calendar and contacts to a Google account, which use open standards.
Not allowing Exchange Server accounts (on premises), the new Outlook has nothing to do with commercial customers. It is not ready for anyone, let alone commercial customers. Sorry but is not built for today, is built for nothing. Worst of all, Microsoft does not plan to support Exchange Server accounts for more than a year. It is not even on their roadmap. I do not understand how Microsoft has the courage to present a product like this and in this state. And on top of that, they take exciting in it. What a shame!
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We are excited to announce the new Outlook for Windows is now generally available for commercial customers and will now receive full support from Microsoft's support channels, including Assisted Support!
","body":"
Editor's note 8/15/24 - Updated \"New Outlook Availability Timeline\" image (image 1) Editor's note 8/8/24 - An update was made in Key Updates to clarify the support timeline for classic Outlook in subscription licenses.
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We are excited to announce the new Outlook for Windows is now generally available for commercial customers and will now receive full support from Microsoft's support channels, including Assisted Support! The new Outlook for Windows combines rich productivity features and the latest innovations: Enjoy a familiar, more productive, and seamless way to work.
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The evolution of the new Outlook for Windows is a collaborative effort, shaped by the voices, experiences, and feedback of tens of millions of people who use it across work and personal accounts. In May 2022, we introduced the preview of the new Outlook for Windows, embarking on a mission to deliver the best email experience for our modern needs. By September 2023, it was made generally available for personal accounts.
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Thank you for your continued support and feedback. We are excited to reach this milestone and look forward to your ongoing feedback to make the new Outlook the best email experience for you and your organization.
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With this update, we are not changing any settings for you or your organization. New Outlook is still an opt-in experience, so it’s ready for you when you are. See our migration timeline to help with your planning.
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Image shows the next milestones and phases for the new Outlook
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Enjoy a familiar, more productive, and seamless way to work
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Built for today and designed for the future, the new Outlook for Windows combines rich productivity features and the latest innovations like Microsoft Copilot, to help users draft emails, summarize conversations, and receive coaching to more effectively get their messages across. Customers are already embracing these new tools, where we continue to see growing usage.
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Designed to be familiar and reliable We’ve taken the familiarity and reliability of classic Outlook and improved it with a modern architecture that reduces device-resource consumption and drastically shortens the time required to deliver fixes and new capabilities to just weeks. This helps you spend less time resolving issues thanks to automatic updates that apply as soon as Outlook is opened.
\nVideo showing the new Outlook for Windows design and features
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Built for innovation to help you achieve more With innovation at its core and the integration of new AI features like Copilot, the new Outlook empowers you to get more done and effortlessly stay on top of things.
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Features like suggested text and suggested replies help you deal with emails faster while the most up-to-date Copilot capabilities can assist with writing better emails, breaking writer’s block, and summarizing your emails so you can go through your inbox faster.
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Ask Copilot to draft an email or summarize recent emails
Effortlessly stay on top of things by dragging emails to My Day to turn them into tasks, pinning a message so it stays at the top of your inbox, and RSVPing to a meeting invite with “Follow” when you can’t attend but want to stay in the loop. You can also keep your inbox free of clutter by automating how Outlook triages messages using Sweep and rules.
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From the meeting invite, select Follow to stay updated on any outcomes
Improvements to make your work seamless We’ve taken the familiarity and reliability of classic Outlook and reimagined it with modern enhancements to integrate seamlessly with Microsoft Teams, Loop, OneDrive, and other Microsoft 365 products.
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Reduce back and forth emails, document version tracking, and context switching with real-time collaboration using Microsoft Loop which syncs the content across apps like Outlook and Teams. Start a Loop component in the new Outlook, share it through email or Teams and content is updated in real time.
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Image showing how several people can collaborate in real time with new Outlook and Loop
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Search and attach files from OneDrive without switching apps just by typing “/” to see suggested files and files you recently worked on.
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Type / when composing a message in the new Outlook to see suggested files
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In the new Outlook, planning to work remotely or in the office is a little easier. You can set up your working hours and location, so your colleagues know when and where you plan to work and when they set theirs, you can see which teammates plan to be in the office to connect and collaborate with your team.
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Outlook helps you plan when to be in the office to connect and collaborate with your team
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Getting users ready
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There are plenty of new features in the new Outlook. Below is a list of useful resources to explore and learn more.
Use the pre-installed version of new Outlook on new devices running Windows 11 PC version 23H2, or when you upgrade to Windows 11 version 23H2 or later. Learn what this means.
Whether you're someone who needs to communicate, coordinate, and collaborate effectively, or an IT manager in an organization who wants to optimize costs and performance, the new Outlook has something for you.
\n
\n
Financial benefits of deploying the new Outlook for Windows A 2024 commissioned Total Economic Impact™ study conducted by Forrester Consulting, part of an independent third-party research firm, determined that operating the new Outlook is more cost effective than classic Outlook; surveyed customers expect the new Outlook to reduce support tickets up to 65%, and reduce energy and storage costs by 27%. The study also found time invested in policy management by up to 60% for the composite organization based on interviewed customers.
“[New Outlook creates] significant time savings that can be repurposed for other work, [allowing us] to do more strategic thinking.” -Director of infrastructure and application management, consumer goods
\n
Over three years, the projected benefits exceed the costs of implementation by up to 3 times.
\n
\n
\n
For more information on benefits and costs please see the links below:
You can also create a customized financial benefits report for your own organization in this interactive site.
\n
\n
Faster deployment of features and fixes The new Outlook consumes less device resources and uses a shared code, common architecture and service to accelerate innovation, deployment, and bug fixes down to a few weeks. Additionally, deployment happens simultaneously across Windows and web keeping users up to date and on the most secure builds automatically.
\n
\n
\n
Consistent behavior One experience across Windows in desktop and web reduces support calls, policy management, and training costs - To estimate the financial benefits of the new Outlook in your organization, you can customize this interactive study to your organization, download the full report, or read the highlights in this infographic.
\n
\n
For more information on getting your organization ready for the new Outlook for Windows, please see the new Outlook adoption site for an outline of benefits, download the migration kit, read the latest FAQ, and much more. A list of available resources can be found here.
\n
Getting organizations ready
\n
Key updates:
\n
\n
There are no configuration changes for any organization at this time. This announcement is not an advance-notice of any significant changes for the next milestone. Rest assured, any controls or blocks your organization has enabled will continue to be honored. For more information about controlling the release see https://aka.ms/newOutlookControlRelease
\n
The new Outlook for Windows will now receive full support from Microsoft’s support channels, including Assisted Support.
\n
The app name for the classic Outlook for Windows will be appended with “(classic)” starting from version 2407.
\n
Existing installations of classic Outlook through perpetual and subscription licensing will continue to be supported until at least 2029. For more information about the availability of classic Outlook for Windows, see https://aka.ms/newOutlookTimeline
\n
New features will debut in the Targeted Release ring and remain there for 30 days before going into General Availability release (Standard Release). If users are already part of Targeted Release, new Outlook will honor that. For more information on how updates for new Outlook work, please read this support article.
\n
For migration resources, FAQs, and sample templates to help with migration planning, review the migration kit found here: https://aka.ms/newOutlookAdoption
This GA milestone will enable more organizations to start their migration process. We will continue to make feature improvements and monitor feedback, so continue to try the new experience and let us know what you want to see next!
\n
You can find the feedback option under the Help tab in the ribbon.
\n
\n
We are excited to be in this journey with you.
\n
Thanks!
\n
\n
Margie
\n
\n
*Microsoft Copilot features require a Copilot license – Learn more here.
\n
\n
","body@stringLength":"19185","rawBody":"
Editor's note 8/15/24 - Updated \"New Outlook Availability Timeline\" image (image 1) Editor's note 8/8/24 - An update was made in Key Updates to clarify the support timeline for classic Outlook in subscription licenses.
\n
\n
We are excited to announce the new Outlook for Windows is now generally available for commercial customers and will now receive full support from Microsoft's support channels, including Assisted Support! The new Outlook for Windows combines rich productivity features and the latest innovations: Enjoy a familiar, more productive, and seamless way to work.
\n
\n
The evolution of the new Outlook for Windows is a collaborative effort, shaped by the voices, experiences, and feedback of tens of millions of people who use it across work and personal accounts. In May 2022, we introduced the preview of the new Outlook for Windows, embarking on a mission to deliver the best email experience for our modern needs. By September 2023, it was made generally available for personal accounts.
\n
\n
Thank you for your continued support and feedback. We are excited to reach this milestone and look forward to your ongoing feedback to make the new Outlook the best email experience for you and your organization.
\n
\n
With this update, we are not changing any settings for you or your organization. New Outlook is still an opt-in experience, so it’s ready for you when you are. See our migration timeline to help with your planning.
\n
\n
\n
Image shows the next milestones and phases for the new Outlook
\n
Enjoy a familiar, more productive, and seamless way to work
\n
Built for today and designed for the future, the new Outlook for Windows combines rich productivity features and the latest innovations like Microsoft Copilot, to help users draft emails, summarize conversations, and receive coaching to more effectively get their messages across. Customers are already embracing these new tools, where we continue to see growing usage.
\n
\n
Designed to be familiar and reliable We’ve taken the familiarity and reliability of classic Outlook and improved it with a modern architecture that reduces device-resource consumption and drastically shortens the time required to deliver fixes and new capabilities to just weeks. This helps you spend less time resolving issues thanks to automatic updates that apply as soon as Outlook is opened.
\n
Video showing the new Outlook for Windows design and features
\n
Built for innovation to help you achieve more With innovation at its core and the integration of new AI features like Copilot, the new Outlook empowers you to get more done and effortlessly stay on top of things.
\n
\n
Features like suggested text and suggested replies help you deal with emails faster while the most up-to-date Copilot capabilities can assist with writing better emails, breaking writer’s block, and summarizing your emails so you can go through your inbox faster.
\n
\n
Ask Copilot to draft an email or summarize recent emails
Effortlessly stay on top of things by dragging emails to My Day to turn them into tasks, pinning a message so it stays at the top of your inbox, and RSVPing to a meeting invite with “Follow” when you can’t attend but want to stay in the loop. You can also keep your inbox free of clutter by automating how Outlook triages messages using Sweep and rules.
\n
\n
\n
From the meeting invite, select Follow to stay updated on any outcomes
Improvements to make your work seamless We’ve taken the familiarity and reliability of classic Outlook and reimagined it with modern enhancements to integrate seamlessly with Microsoft Teams, Loop, OneDrive, and other Microsoft 365 products.
\n
\n
Reduce back and forth emails, document version tracking, and context switching with real-time collaboration using Microsoft Loop which syncs the content across apps like Outlook and Teams. Start a Loop component in the new Outlook, share it through email or Teams and content is updated in real time.
\n
\n
\n
Image showing how several people can collaborate in real time with new Outlook and Loop
\n
Search and attach files from OneDrive without switching apps just by typing “/” to see suggested files and files you recently worked on.
\n
\n
Type / when composing a message in the new Outlook to see suggested files
\n
\n
In the new Outlook, planning to work remotely or in the office is a little easier. You can set up your working hours and location, so your colleagues know when and where you plan to work and when they set theirs, you can see which teammates plan to be in the office to connect and collaborate with your team.
\n
\n
Outlook helps you plan when to be in the office to connect and collaborate with your team
\n
Getting users ready
\n
There are plenty of new features in the new Outlook. Below is a list of useful resources to explore and learn more.
Use the pre-installed version of new Outlook on new devices running Windows 11 PC version 23H2, or when you upgrade to Windows 11 version 23H2 or later. Learn what this means.
Whether you're someone who needs to communicate, coordinate, and collaborate effectively, or an IT manager in an organization who wants to optimize costs and performance, the new Outlook has something for you.
\n
\n
Financial benefits of deploying the new Outlook for Windows A 2024 commissioned Total Economic Impact™ study conducted by Forrester Consulting, part of an independent third-party research firm, determined that operating the new Outlook is more cost effective than classic Outlook; surveyed customers expect the new Outlook to reduce support tickets up to 65%, and reduce energy and storage costs by 27%. The study also found time invested in policy management by up to 60% for the composite organization based on interviewed customers.
“[New Outlook creates] significant time savings that can be repurposed for other work, [allowing us] to do more strategic thinking.” -Director of infrastructure and application management, consumer goods
\n
Over three years, the projected benefits exceed the costs of implementation by up to 3 times.
\n
\n
\n
For more information on benefits and costs please see the links below:
You can also create a customized financial benefits report for your own organization in this interactive site.
\n
\n
Faster deployment of features and fixes The new Outlook consumes less device resources and uses a shared code, common architecture and service to accelerate innovation, deployment, and bug fixes down to a few weeks. Additionally, deployment happens simultaneously across Windows and web keeping users up to date and on the most secure builds automatically.
\n
\n
\n
Consistent behavior One experience across Windows in desktop and web reduces support calls, policy management, and training costs - To estimate the financial benefits of the new Outlook in your organization, you can customize this interactive study to your organization, download the full report, or read the highlights in this infographic.
\n
\n
For more information on getting your organization ready for the new Outlook for Windows, please see the new Outlook adoption site for an outline of benefits, download the migration kit, read the latest FAQ, and much more. A list of available resources can be found here.
\n
Getting organizations ready
\n
Key updates:
\n
\n
There are no configuration changes for any organization at this time. This announcement is not an advance-notice of any significant changes for the next milestone. Rest assured, any controls or blocks your organization has enabled will continue to be honored. For more information about controlling the release see https://aka.ms/newOutlookControlRelease
\n
The new Outlook for Windows will now receive full support from Microsoft’s support channels, including Assisted Support.
\n
The app name for the classic Outlook for Windows will be appended with “(classic)” starting from version 2407.
\n
Existing installations of classic Outlook through perpetual and subscription licensing will continue to be supported until at least 2029. For more information about the availability of classic Outlook for Windows, see https://aka.ms/newOutlookTimeline
\n
New features will debut in the Targeted Release ring and remain there for 30 days before going into General Availability release (Standard Release). If users are already part of Targeted Release, new Outlook will honor that. For more information on how updates for new Outlook work, please read this support article.
\n
For migration resources, FAQs, and sample templates to help with migration planning, review the migration kit found here: https://aka.ms/newOutlookAdoption
This GA milestone will enable more organizations to start their migration process. We will continue to make feature improvements and monitor feedback, so continue to try the new experience and let us know what you want to see next!
\n
You can find the feedback option under the Help tab in the ribbon.
\n
\n
We are excited to be in this journey with you.
\n
Thanks!
\n
\n
Margie
\n
\n
*Microsoft Copilot features require a Copilot license – Learn more here.
\n
\n
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The new outlook does not have a unified inbox. Because I have 10 different email accounts (for different purposes/levels of security) this is a nighmare to manage. Each time I open Outlook, I have to manually click/expand each inbox each time to see if there is mail in each email account. It's a terrible user experience. PLEASE bring back unified inbox (so all email from all accounts can show under one inbox)
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Tony_Pombo I'm with you on the rage wave but I absolutely can't approve of sticking to one version of Office for life for obvious security/vulnerability concerns. If someone wants to save money, they can simply go OpenSource.
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Everyone, consider this:
The Office apps were feature perfected years ago. Really, what features have been added to Word, PowerPoint, Excel, etc. in the last 10+ years that would be missed?
With that in mind, dump Office 365 with its non-stop, unilateral forced changes, and replace it with the non-subscription version. Buy the regular Office suite, such as Office 2016, Office 2019, Office 2021, or the soon-to-be-released Office 2025.
Once you buy these, you never have to pay Microsoft a [forever] monthly fee. You will save tons of money, and you regain control of the software deployment.
No more unexpected feature changes, no more unexpected UI changes. From a user's perspective Office 2016 - 2021 & 365 all look/feel the same.
One of my clients standardized on Office 2016 (years ago) for their ~100 person company, and they have saved tens of thousands by avoiding that monthly fee. They have none of this Office 365 change drama. They are considering upgrading to Office 2025 though.
If you use one of the non-365 Office suites, you can use \"classic\" Outlook forever - at no additional cost.
... Just something to consider. You don't have to let Microsoft take your tools away.
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caithart you said, \"PST support is on the roadmap to first be released in March 2025, and subsequent updates will continue to add functionality after that point.\"
This is proof that \"The new Outlook for Windows is NOT ready when you are\". Shameful
I noticed that the Outlook Start Menu shortcut got renamed \"Outlook (classic)\". This going to confuse the hell out my users. Thanks for that (/s)
Suggestion: Rename the \"old\" Outlook as \"Outlook Pro\" and the new Outlook as \"Outlook Lite\". These names better reflect the feature set.
IT and Office Professionals are still pissed that instead of improving Outlook, you instead abandoned it for a brand new, inferior product that you confusingly also call Outlook.
Did Microsoft learn nothing from Edge? You released a terrible browser in 2015 called Edge. You eventually started over with a Chromium-based browser (that is quite good), but you also called it Edge. I have dozens of users who refuse to even try Edge because they remember how bad the old Edge was. They prefer Chrome. I say. \"No, it is Chrome, but better, vertical tabs, collections, etc.\". They don't care.
Hmm, maybe you did learn. By reusing the Outlook name, you are tricking people into thinking it's an update to a great tool instead of something totally different that is feature reduced with serious privacy concerns.
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Well we tried using the new Outlook again on the back of this announcement, but there are just so many missing features that the classic version has.
Nearly every user that we have asked to try out the new version has decided within a few days that it is making them less productive, because of missing everyday features that classic Outlook has.
Some of the major features that our users have reported missing:
Can't add shared accounts to favourites
Can't add members to distribution groups
Can't send outlook items as attachments
It's a real shame that new features only seem to be coming to the new version now, as I feel the classic version should still get these new features until the new Outlook is fit for business use.
Microsoft have shown us with the new Teams client that a new client can be pushed out alongside the existing one with most features working.
I really hope you can get the new outlook on par with the classic version soon, but I just have a feeling this is going to be another Microsoft Vista/Windows 8 type of update that nobody wants.
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Hello from the new Outlook team - and thank you for all of the comments so far. (Hat tip to bob_g_p and Griffo who were concerned that humans aren't listening to feedback - we use feedback constantly to guide what we're prioritizing, but we do get high volumes so we don't always reply to each one)
\n
\n
PeterForster asked about version number that is our \"GA\" version, but since the client is automatically up to date we don't have a minimum supported app version number.
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adamm2095 you should still be able to right click a message and \"Always move to Other\" - are you not seeing that as an option in the context menu? If so, could you go to Help > Support so we can get more info about your configuration and why that might be happening?
\n
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SoundMixGogglesHiknJohn PST support is on the roadmap to first be released in March 2025, and subsequent updates will continue to add functionality after that point. (dbowersock this may be a solution for your transfer of contacts issues as well, although I do recommend contacting support about them being imported with no name, because that sounds like a bug - go to Help > Support)
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bob_g_p We are rolling out support starting this month for the new Outlook to be a \"Share\" target app to email files
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To others - thank you, and we continue to monitor feedback and will provide more updates as we plan improvements on the public roadmap (a filtered view is here: https://aka.ms/newOutlookforWindows)
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We are noticing that the ability to apply archive tags (e.g. MRM retention tags) to the overall mailbox is not possible. While it is possible to apply them to individual folders or messages, the lack of ability to apply to the mailbox in whole is a major roadblock and oversight. We do not see anything in the roadmap or any other documentation about this feature and looking for some information.
Thank you.
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GA for the new Outlook, but there are still no release notes, version information, or similar information.
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The saddest thing here is that no human at Microsoft is paying any attention to our input. At best, it's being added to the input of some Generative AI system somewhere. My guess is that Microsoft simply ignores us.
I hadn't paid much attention to Exchange ActiveSync, but this fiasco has brought to my consciousness that it's a proprietary protocol. I'm okay with proprietary software, but not proprietary standards. Time for me to look elsewhere. I've already changed to Thunderbird for email client and moved my calendar and contacts to a Google account, which use open standards.
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Not allowing Exchange Server accounts (on premises), the new Outlook has nothing to do with commercial customers. It is not ready for anyone, let alone commercial customers. Sorry but is not built for today, is built for nothing. Worst of all, Microsoft does not plan to support Exchange Server accounts for more than a year. It is not even on their roadmap. I do not understand how Microsoft has the courage to present a product like this and in this state. And on top of that, they take exciting in it. What a shame!
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Microsoft
