Microsoft Hardware Program Enroll
Team, I am trying to enroll in the Microsoft Hardware Program through Partner Center. The enrollment itself is failing/stuck. Your responses are repeatedly asking me to upload the EV certificate and referring to the standard documentation. However, the EV certificate upload option is NOT visible in my portal currently. As per the enrollment flow: Hardware Program enrollment must first complete successfully. Only after successful enrollment does the EV certificate association/upload option become available. Since the enrollment itself is not completing, I cannot proceed to the EV certificate step. I already followed the shared documentation before opening the ticket. Please review this as a backend enrollment issue instead of an EV certificate upload issue. I request you to: Verify my Hardware Program enrollment status from backend Check whether the account/program is partially provisioned Confirm whether the EV certificate step is being incorrectly enforced before enrollment completion Escalate this case to the Partner Center / Hardware Dev Center backend team I have already opened multiple tickets over the last month and received the same generic response repeatedly without resolution. Please review the actual portal state instead of sharing the same article again Ticket numbers: 2605040040001840 2604090040002224 2604290040001239 Error Code: unable to register Microsoft hardware program. getting this error Something went wrong. Please contact support. (ReferenceId: 351839c0-b44a-49df-08ec-08de913793cc) Thanks
Unable to create a partner account
Hi , I need help to complete my registration. I have successfully created a new account with my business email but it says it was a personal account. Then when I try to create a business account, I am unable to get past the form as it goes on an endless loop when the country is Australia. https://signup.microsoft.com/createaccount?culture=en-us&scenario=PartnerCenter&origin=pc
Unable to complete Partner Center verification – no workspace created (Ref: 715‑123160)
Hi, I am trying to register as a Microsoft Partner, but my verification was blocked with the following message: Reference number: 715‑123160 Transaction ID: 2a392997-f7e1-4325-842c-04eb313593e5 The issue is that because the enrollment was blocked at the trust‑verification stage, no Partner Center workspace was created, so I cannot open a support ticket. The “Contact Support” link takes me to a page with no option to submit a request. I am the Global Admin of the tenant. Could you please escalate this to the Partner Trust & Safety team so they can review my verification and advise on next steps? Thank you.Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review
Hello Microsoft Support Team, Our company in Kuwait is attempting to enroll as a Cloud Solution Provider (CSP), but our registration has been hard-blocked by the automated trust check system.Because our enrollment is blocked at this preliminary stage, no Partner Center workspace has been created. As a result, we are caught in a loop and cannot submit an internal support request.Please escalate this case to the Partner Vetting / Trust & Safety team so they can allow us to submit our official company registration documents manually. Reference Number: 715-123160 Transaction ID: 85680e64-06b9-42cd-89d5-1af827650d40 Correlation ID: c738e2f9-c142-4fd3-8ef5-178c2381e60a Thank you.
Urgent: Enrollment Blocked for Sorted Keys LLC (Error 715-123160) - No Workspace Access
Hello Microsoft Partner Community Team, I am reaching out here because I am currently stuck in a Support Loop while trying to enroll my business, Sorted Keys LLC, into the Microsoft AI Cloud Partner Program. While entering my company information, I encountered the Error Code: 715-123160 stating that the request was blocked. Because the enrollment was halted at this stage, a Partner Center Workspace has not been created for my account. This prevents me from logging in to the portal to raise a standard support ticket. I am an authorized representative of the business and have all legal documentation ready for manual verification. Application Details: Legal Business Name: Sorted Keys LLC Transaction ID: 348fc4c3-6b8a-45de-97ea-5a51a7517ac3 Reference Number: 715-123160 Correlation ID: 1cbc853b-9496-47d3-80b1-55cbfa92d60a Requested Action: Could a community manager please escalate this to the Vetting/Identity team to manually review my entity details or reset the enrollment block so I can proceed with the CSP Indirect Reseller application? Thank you for your time and assistance.
Partner Center Verification — “Program Not Found” Errors and Missing Verification Summary
I’m hoping someone from Microsoft or the community can help because my Partner Center account seems to be in a broken state. I have an active Partner Center account tied to my Entra tenant and business, but several areas appear corrupted or inaccessible. The main issues are: Verification Summary page does not work. I receive Program Not Found errors. Additional details: Tenant: onsitedentalsystems.com Publisher name: Onsite Dental Systems I can sign into Partner Center successfully and access some account pages, but verification and program enrollment pages fail or appear disconnected from the tenant. I already opened a support ticket, but responses have been very slow. I am trying to determine whether this is a backend Partner Center linkage issue, a corrupted program enrollment, a broken verification association, or something wrong with the Entra tenant relationship. At this point I am even considering creating a completely new Entra tenant and Partner account because the current one appears stuck. Has anyone experienced Program Not Found errors, broken Verification Summary pages, missing program associations, or issues after MPN / AI Cloud Partner Program migration? Any guidance from Microsoft staff or others who resolved this would be greatly appreciated.Company verification blocked
I am trying to enroll in the Microsoft AI Cloud Partner Program. After submitting my company details (DUNS, US EID, contact info, etc), my request is blocked. It says to reach out to Microsoft support with reference number: 715-123160 and transaction ID: 123b68f8-334e-47c3-aa5f-7f280dbc5872. I tried to open a ticket in the Partner Center, but the "workspace" drop-down is empty. Because enrollment is blocked, no Partner Center workspace is created. I am unable to submit a support request from within Partner Center, since the Workspace field is mandatory.
Identity Verification Rejected Twice – No Fix Now Button - ISV Success
I am the founder and sole owner of Scopo Health Agency LLC, enrolling in ISV Success / Microsoft AI Cloud Partner Program. My identity verification has been rejected twice with no "Fix Now" button and the banner states "no appeals available, application closed." Company: Scopo Health Agency LLC The name in my Microsoft tenant matches my government ID exactly Azure credits from Founders Hub expire May 12th - urgent The portal is partially broken — support ticket workspace dropdown shows "No results found." I cannot escalate through normal channels. I am requesting escalation to the Partner Onboarding / Trust Review team for manual identity review. Has anyone resolved an identity verification rejection without a Fix Now button? Any ISV Engagement Manager contacts appreciated.
Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review
Hello Microsoft Partner Community Team, We are attempting to enroll our company in the Microsoft AI Cloud Partner Program, but our registration is being blocked by the automated trust verification system. We are a legitimate, legally registered business operating in the cloud connectivity industry. Our DUNS number and all company information entered during enrollment are accurate and match our official government records. Error details: Reference Number: 715-123160 Transaction ID: 0e136d6b-9164-41c3-be26-9b301c9aac24 Correlation ID: f8085e89-17fd-4b2a-8b47-40aea3030d82 Due to this block, our Partner Center account has no active workspaces, which means we are completely unable to create a support ticket through the standard Partner Center portal. We have also tried the partner.microsoft.com/support page, but it redirects us back to Partner Center — creating a loop with no resolution. We are kindly requesting: Escalation to the Partner Center Vetting / Trust & Safety team for manual review A reset or unblock of our enrollment so we can complete registration Guidance on any documentation required (business registration, address proof, domain ownership, etc.) — we are ready to provide everything immediately for email contact, please contact the email address we leave on the request (format as: email address removed for privacy reasons) Thank you in advance for your assistance.
