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Silence-Dogood's avatar
Silence-Dogood
Copper Contributor
Nov 04, 2026

Verification closed, appeals exhausted, duplicate seller account. Need reopen.

We're a Delaware C corp ISV (Evident Systems Inc.) running an AI SaaS platform on Azure, trying to complete AI Cloud Partner Program and Commercial Marketplace verification for ISV Success.

 

Our Partner and Developer verifications are both closed as Rejected with no appeals left. The trouble came from our address. We used a virtual office first, then switched to our Delaware registered agent address to match our incorporation documents. Neither met the requirement that the business exist at the stated address. Our real principal office is in South Carolina, where we hold a municipal business license and a state Certificate of Authority.

 

Re-enrolling in Commercial Marketplace also created a duplicate seller account and extra business locations by mistake.

 

Identity, email, and contact verification all passed. We have a support ticket open #2611040040007807.

 

Could someone from Partner Vetting reopen our case, confirm we should update the legal address to our principal office, and merge the duplicate seller accounts? We will hold all changes until a reviewer confirms, so we don't trigger another automated rejection.

 

Global Partner ID: 7176457

 

Thank you.

1 Reply

  • I'm sorry this is not a support forum, the support team should respond through your submitted ticket. How long ago did you submit it?