Blocked enrollment, Trust Code 715-123160 - requesting manual review
Hi moderators (JillArmour), my Microsoft AI Cloud Partner Program enrollment is blocked by the automated trust evaluation, and I can't open a support ticket because the account has no workspace (the known blocked-enrollment issue). Requesting escalation to the Vetting & Enrollment / Trust & Safety team for manual review to clear the block. Error details: Reference number: 715-123160 Transaction ID and Correlation ID: the forum blocks posting the full IDs — I'll share both privately on request. Account: Program: Microsoft AI Cloud Partner Program (basic/free) Legal entity: CometReplyAI Tenant: anthonythomashall31outlook.onmicrosoft.com I am the Global Admin of the tenant. Live website with legal footer: https://cometreplyai.com/ Why: I need a Partner One ID (MPN ID) solely to complete Microsoft publisher verification for my Entra app so customers can connect Microsoft 365 / Outlook. Happy to provide identity documentation and the full transaction/correlation IDs privately — please tell me the best private channel or DM me. Thank you.
Commercial Marketplace enrollment blocked – Trust Code 715-123160
Hello Microsoft moderators, My Commercial Marketplace enrollment is blocked with Reference 715-123160. I am the Global Administrator of my Microsoft Entra tenant and the owner of a Udyam-registered sole proprietorship (AK Sentinel Studios, India). Can anyone please hell me to solve the enrollment issue Thank you.
MAICPP enrollment blocked / Legal Info empty — please escalate to Vetting team
Hello Partner Compliance / Vetting team, I'm trying to complete publisher verification for an Entra app registration, which requires enrolling in the Microsoft AI Cloud Partner Program (MAICPP). The enrollment is blocked and I cannot get past it: - In Partner Center, the "Microsoft AI Cloud Partner Program" option is greyed out / not selectable when I try to enroll from Account Settings > Programs. - The Legal Info page only shows a loading spinner and never loads any content. - The Identifiers page is empty — no Partner ID (PGA) is listed. - When I tried to create a support request in Partner Center, it repeatedly failed with "An error occurred while creating your support request. Please wait 10 minutes and try again," across many attempts over two days. - Support for Business / admin center says I have no support entitlements, so I can't open a technical ticket there either. The Norwegian support phone numbers do not connect. Background: I originally had an account collision — the same email existed as both a personal Microsoft account and a work account — which kept logging me in as the personal account. I've since created a clean work account (Global Administrator) in my tenant to resolve that, and all technical prerequisites are in place: my custom domain is DNS-verified in the tenant and set as primary, and the app registration's publisher domain is set to that custom domain. Company: LunaCatch AS (a registered Norwegian limited company). We are a legitimate, newly registered business and all details match our official government records (Brønnøysundregistrene / the Norwegian business register). I have the official company registration certificate ready to provide. Could a moderator please escalate this to the Partner Trust & Safety / Vetting team to: 1. Review why the enrollment / vetting is blocked, 2. Reset or reopen it so I can complete company verification, and 3. Advise exactly what documentation is required and where to upload it. I'm happy to provide my Tenant ID, organization number, and verification documents privately via DM. Thank you.
Blocked enrollment, Trust Code 715-123160
with reference number: 715-123160 and transaction ID: 031f6984-2e99-4f97-a953-47eafc6ffb64. my account is blocked from enrollment to the commercial marketplace please help i would provide every legal details about me and my company to build trust please helpEnrollment blocked by "Runs on Trust" cannot open ticket,please escalate to Partner Trust & Safety
Hi — my MAICPP enrollment was blocked at the trust-verification stage: "Microsoft runs on trust… your request was blocked," reference number 715-123160 (transaction ID displayed as "undefined"). Because it blocked before a workspace was created, I cannot open a support ticket — the Contact Support flow has no submit option. I am the Global Admin of the tenant. Could you please escalate to the Partner Trust & Safety team to review my verification and advise next steps? Legal entity: J.D.'S OTZ ACADEMY LLC Tenant ID: 5a9b9120-d943-40ca-b803-e7dcdc07e734 Sign-in: mailto:email address removed for privacy reasons D-U-N-S: 11-930-3322 · business name/address/EIN entered and matching IRS/registry recordsCommercial Marketplace enrollment blocked – Trust Code 715-123160
Hello Microsoft moderators, My Commercial Marketplace enrollment is blocked with Reference 715-123160. I am the Global Administrator of my Microsoft Entra tenant and the owner of a Udyam-registered sole proprietorship (AK Sentinel Studios, India). Could you please advise how I can have my enrollment routed to the Partner Trust & Safety (Vetting) team for manual review? I can provide my Tenant ID, Correlation ID, Transaction ID, and business verification documents privately if required. Thank you.
Microsoft for Startups automated verification repeatedly fails for a legally registered company
I am the founder of LYCI GmbH, a Swiss company legally registered in the Commercial Register of the Canton of Zürich, Switzerland. My Microsoft for Startups business verification has failed on several attempts. All company details are accurate, publicly verifiable, and were checked and confirmed in my support ticket. Support consulted their Engineering team and confirmed the startup verification process is fully automated by design. There is no team able to manually review, override, or approve verification requests, and no mechanism to identify or disclose which specific check failed. Engineering confirmed no manual verification or exception is possible, and the ticket was then closed. This leaves a legally registered company, with all information publicly verifiable, no path forward through the standard channel. Please find closed the ticket: Tracking ID [2606250050001977]. Request: Could a moderator please escalate this to the Microsoft for Startups program/verification team for manual review?
