troubleshooting
61 TopicsNew copilot app can't switch from work to personal account
I installed the app from the Windows 11 store yesterday, and it was working fine just like it did on my mobile app. I made sure I signed in with my personal Microsoft account on both. Today, when I attempted to use it again on my Windows 11 PC, it seems like it signed in with my work account and no matter how many times I sign out and back in with my personal account it keeps displaying "It looks like you're signed in with your work account". I've terminated the app, uninstalled it, not sure what else to do? It is signed in with my personal account now but still not working.Solved23KViews15likes45CommentsCompose feature is missing in Copilot for Edge Browser
Hello Everyone, Seems due to some recent copilot or edge browser updateCompose feature is missing in Copilot for Edge Browser under Web Mode. Tried enabling feature "Enable Compose (AI-writing) on the web" in edge browser (edge://flags/#edge-compose). Then restarted edge even restarted the system but still no luck. Even tried clearing the site data in edge browser (edge://settings/siteData) but still no luck. Randomly but rarely Compose option will show but then after restarting Edge browser it will go away and never to come back. Is there a way to fix this issue permanently?Solved8.5KViews1like2CommentsUpdated Copilot app doesn't work with Work account
There was an update to the Copilot app on Oct 3, 2024 (1.0.4.0), and now the app is acting weird on my Copilot+PC work laptop. I press the dedicated Copilot button and expect to have Copilot open from the right. Instead I get a centered screen (which by the way is this address: https://copilot.microsoft.com/?dpwa=1) telling me "It looks like you're signed in with your work account.The Copilot experience for work is now atcopilot.cloud.microsoft." There is also a button "Go to Copilot for work" which goes to this address https://copilot.cloud.microsoft/?fromCode=pwa,but funny enough, it doesn't redirect within the window but instead opens the address in the Edge browser!? 🤷:male_sign: In comparison openinghttps://copilot.microsoft.com/in the browser navigates directly to the new address for the Copilot experience for work, no issues. Why doesn't the app just redirect directly to the new address for work accounts so I can use the Copilot button as intended? Thanks!7.8KViews6likes11CommentsCoPilot "An external link was removed to protect your privacy"
Scenario: I am signed in to corporate CoPilot for M365. I'm asking CoPilot app on desktop in "WORK" mode to generate an excel file with some fictitious data & make it available in an Excel file. CoPilot generates the table, then removes the link to the file😑 I can use it in "WEB" mode to do the same, and it generates a BING URL that then results in a 404. <sigh> I can SIGN OUT and use generic CoPilot. That will generate a file, then prompt me for corporate credentials, and then it gives me the file. The question: How do I get file generation workingwhile logged in to my corporate account? Do we have a security permission causing issues?4.9KViews6likes10CommentsAdd a Screenshot to Copilot Web not possible
Adding a Screenshot to Copilot Web Chat is not possible anymore. Someone knows about is? It is not possible as attachment and not possible in the chat. The fiel typ is not supported. Workaround for me it to paste the screenshot in a word file and save it as PDF and upload that. But thats not so smart....And as far as i know also paste screenshots in Viva Engage is not possible anymore. Maybe it has a contextSolved2.8KViews1like4CommentsMicrosoft copilot stops while giving a response.
Why is this happening? Is there a solution for this? It just stops while giving response. And it has happened several times. And you can't even give prompt to continue from there. You should restart it. Does anyone have a solution for this? and I have restarted and reinstalled it 1000 times.2.2KViews0likes7CommentsCan't download generated file
Is Copilot not capable of generating files from scratch? I asked it to create a simple spreadsheet of 5 columns and 20 rows. It executes the function, then gives me a link. However, the link brings me to a "Page not found" page on Bing and then just defaults to Bing home page. I'm wondering if Copilot just can't do it or if organization security is preventing it. I have been using ChatGPT to do this without an issue but now my organization wants us to use Copilot for security sake, which I get. But if it won't create the simplest of spreadsheets from scratch, then it loses a lot of its worth for me.1.9KViews0likes3CommentsUpdate licence seems to not activate Copilot.. gettign redirected to FAQ url
Good day I have updated the licence on my Copilot 365 several times to make sure i restarted the apps and even the machine... I can see Semi-Annual Enterprise Channel and the Copilot icon. But still everytime i click the copilot365 icon from within a 365 app Iget redirected to when clicking copilot within an office ai always get redirected tohttps://go.microsoft.com/fwlink/?linkid=2242508. i am not a admin on my machine so i suspect it might be it? ThanksSolved1KViews0likes7CommentsOption to Delete Conversations is Missing in New Copilot Update (Not History)
The delete or trash icon is missing in the new update but still available in the browser version. https://prnt.sc/31wOaZPMdgNw https://prnt.sc/PRP5yzzbpcQC Conversations in the new updated version is also not syncing with the browser version.800Views1like4Comments