support
13 Topics401 Unauthorized error in MS Teams
When a news post is published in our intranet in Sharepoint, a MS Teams notification is sent from the system to all colleagues who are used to collaborating (they are in his “circles” according to VIVA Insights) with the author of the post. Although the publication is successful and the link to the news post is active, sometimes those who click on the notification from MS Teams receive a “401 Unauthorized” error message that makes the post unviewable from MS Teams. In the past we fixed this issue on the specific client by clearing the Teams cache, but we have more than 6000 clients... This creates a flaw in the user experience that we need to fix. Thanks!139Views0likes1CommentChange the logo across all platforms
Hi, is there a way to change the Viva Connections icon across all platforms? We have updated it in Teams, but are having trouble updating it elsewhere (like through office.com). We would like the new icon to appear consistently across all Viva Connections experiences. Is there any method to achieve this? Thanks in advance!91Views0likes1CommentViva connections for mobile "Home page" button
So in Viva Connections for mobile you have this small button at the top of the dashboard tab. This button opens an internal browser inside viva connections to the organization's home page. Can this button be customizable? can we remove it completely? I'm asking because this "internal browser" opened is Google's Chrome, which is blocked by our CA policy, that allows only edge browsers for company's resources. And when our employees click this button they get an error.136Views0likes2CommentsWhen SharePoint page is promoted to Viva Engage, Viva Connection web part not showing all content
Page is promoted to Viva Engage and in Viva Engage the post is there. When its picked up by Viva Connections web part on our home page. The entry doesn't show the content, the thumbnail image, title and description aren't showing.335Views0likes2CommentsSearch in Viva Connections rapidly slowed down
Hi, first of all, I'm not sure if I'm in the right place, so if not, i really apalogise if this does not belong here. Our company helped one of our customers do deploy Viva Connections. It mostly worked fine, but then one issue appeard. They have two cards there - Search for users and Search through intranet. What happened is that when anyone tries to search for anything, it takes between 20 and 30 seconds to load. It is supposed, and it was, load within 5 seconds or so. I haven't find what could cause the issue since it looks like that's the only appear of this kind of an issue. Have anyone seen anything like this? Thank you222Views0likes1CommentViva Connections - Best practices for adoption and PUSH notification in the mobile version
Dear All, we are at Hybridge Consulting adoption partners for Viva. We have potential clients from Hungary with concrete questions. One is about the PUSH Notification on the mobile Version of Viva Connections - When is it available? best practices, especially with which adaptive cards are the most common and liked, or what is a best practice dashboard for clients. I would appreciate your thoughts, Regards, Eszter316Views0likes1CommentHow to use Object ID and Tenant ID in Adaptive Cards?
Hi, Thanks for looking at this post. I am trying to use object id and tenant id in adaptive cards to post adaptive cards in outlook mail and receiving response from the user on Button Action. But I am unfamiliar about using those credentials and receiving response from user in Adaptive Cards. Can anyone help me with an example of how to add them in adaptive cards? Thanks.323Views0likes0CommentsUse announcements in Viva Connections
Hi, does anyone know the error shown in the attachment "A problem occurred while sending the announcement. Please try again." ? All users have a Viva Suite license, and the creator has owner rights on the SharePoint page. I am looking forward to the exchange with you.Solved821Views0likes6CommentsScoped search not available in Teams client
Hi all! New here, first post. According to https://www.microsoft.com/sv-se/microsoft-365/roadmap?filters=&searchterms=148669 scoped search in the Teams client should be up and running. However, we can't see it. Or rather, we saw it for a couple of days back in October (?) but then it disappeared. We can see and use it in Teams on the web, but it would be so much better and easier for us if we could use it in the client. Is there a setting we're missing? Or is it a bug? Can anyone here confirm that they can use scoped search in the Teams client? We have a home site set up in Viva Connections that we want to be able to search through the search box in Teams. Thanks in advance!1.2KViews1like9Comments