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Theme reverting to default blue
Hi. We have recently (in the past week) noticed an issue with our branding in the Connections app within MS Teams desktop and web, where our custom theme keeps reverting to a default blue colour. Refreshing the page does not fix the issue. Our chosen theme only reappears when a user navigates to another tab (e.g. Activity, Chat, Calendar) and then returns to the Connections tab. The colour theme works as expected when accessing Connections outside of Teams (e.g. via SharePoint). Has anyone else experienced similar issues, or know a potential cause/fix? Thanks.
401 Unauthorized error in MS Teams
When a news post is published in our intranet in Sharepoint, a MS Teams notification is sent from the system to all colleagues who are used to collaborating (they are in his “circles” according to VIVA Insights) with the author of the post. Although the publication is successful and the link to the news post is active, sometimes those who click on the notification from MS Teams receive a “401 Unauthorized” error message that makes the post unviewable from MS Teams. In the past we fixed this issue on the specific client by clearing the Teams cache, but we have more than 6000 clients... This creates a flaw in the user experience that we need to fix. Thanks!Change the logo across all platforms
Hi, is there a way to change the Viva Connections icon across all platforms? We have updated it in Teams, but are having trouble updating it elsewhere (like through office.com). We would like the new icon to appear consistently across all Viva Connections experiences. Is there any method to achieve this? Thanks in advance!
Viva connections for mobile "Home page" button
So in Viva Connections for mobile you have this small button at the top of the dashboard tab. This button opens an internal browser inside viva connections to the organization's home page. Can this button be customizable? can we remove it completely? I'm asking because this "internal browser" opened is Google's Chrome, which is blocked by our CA policy, that allows only edge browsers for company's resources. And when our employees click this button they get an error.
Viva Connections sends reoccurring notifications to Teams
In our global SharePoint Online intranet we have set all country sites as Official news sites and targeted news for each country. The problem with Viva Connections notifications in Teams occurs in one of the country sites: people who belong to the target group receive at least 4 notifications per news post (1 or 2 per day) saying "Review important news from your organization". This site is multilingual so there are 8 language versions for each news post. Do Viva Connections send a notification from each language version separately? However, people do not get 8 notifications - just 2 to 5 notifications per news post. This is very annoying and we receive a lot of complaints. Why do we receive this kind of reoccurring notifications and what can we do to prevent them? From all other sites we receive just regular notifications (1 per news post) saying "<Someone> published news"
Viva connections icon change in Teams mobile app shows blank square
Hello, Last week we setup our SPO intranet site as a home site set as the default experience in Viva Connections in MS Teams. Whilst this works well in the desktop app, when using the Teams mobile app a custom icon we've deployed, doesn't show and instead just shows this blank square as highlighted below: Is this happening because the teams mobile app doesn't support custom icons? or have we missed something in the Viva Connections configuration to get the custom icon deployed correctly to the teams mobile app? Thanks!
