Office Home and Student 2019 license bound to Microsoft account but keeps prompting for activation
Hello, I own Office Home and Student 2019 perpetual license, and this license is already bound to my Microsoft account. I can confirm the license exists on the account.microsoft.com/services page. However, local Office applications keep showing "Unlicensed Product" and repeatedly ask for activation. I have completed these troubleshooting steps： Signed out all accounts inside Office, closed all Office programs, rebooted PC and signed‑in again with my correct Microsoft account. Cleared local Office license cache by running ospp.vbs commands. Performed Quick Repair and Online Repair for Microsoft Office. Unfortunately, the activation problem still remains. I have attached two screenshots: Screenshot showing my Microsoft account page with Office Home and Student 2019 license. Screenshot showing Word unlicensed‑product warning. Could you please help fix the license synchronization issue between my account and local device? Thank you.[Office 2016] - "Save As" OneDrive displays a malformed login page.
Hello! In Excel 2016 (build 16.0.20501.30554), when clicking on Save As - OneDrive - Sign In, it displays a malformed login page, displayed below. I did a Fiddler2 Classic trace, and all requests seem to be trying the following URL: http://odc.officeapps.live.com:443 And when attempting to access the URL, it returns 404: PS C:\Users\HugoCaetano> iwr https://odc.officeapps.live.com Invoke-WebRequest: The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable PS C:\Users\HugoCaetano> The following URL is a pastebin containing a stripped-down HAR file I took from the Fiddler2 Classic trace: https://pastebin.com/raw/ZFgP23G2 This issue was first observed on September 1st, 2026. Thanks.
Office 2016 Product Key Redeemed But License Not Showing in Account
Hello, I purchased Office 2016 and I'm facing an unusual issue with my product key activation. **The Problem:** When I try to activate Office 2016 with my product key, the system tells me the key was redeemed by the email address c****email address removed for privacy reasons. I have access to this email account, so I tried logging into office.com to check, but surprisingly there is NO Office license associated with this account. **What I've Done:** 1. I contacted Microsoft support. The first agent confirmed no Office was linked to that email address. 2. After a few minutes, the same agent then confirmed that the product key WAS indeed activated on that email account - but they said they couldn't help much because Office 2016 is already end-of-life. 3. When I try to sign into Office apps (Word, Excel, etc.) with that email, it says the account has no Office license. 4. However, when I use the product key, it says it's been redeemed on that email account. **The Contradiction:** There's a clear disconnect: the product key system says it's redeemed on my email, but the Office account management system says there's no license on that same email. **My Question:** How can I proceed to use my Office 2016 license? Is there a way to recover or re-link the license, or migrate it despite Office 2016 being end-of-life? Thank you for any guidance.
