How Does Outlook Profile Information Work for Custom Domain Email Accounts?
Hi everyone, I am using Outlook with a professional email address connected to my website/domain, and I want to better understand how profile information works for this type of account. I am specifically trying to know: Where Outlook pulls profile details from for a custom domain email Whether profile information is managed in Outlook, Microsoft account settings, or Microsoft 365 admin settings Which profile details are visible to recipients when sending emails Whether there is a way to personalize the account profile for a more professional appearance I am looking for guidance especially for accounts using a domain-based business/professional email rather than a regular personal Outlook address. Thanks in advance.
Microsoft 365 office app activation on Citrix published apps
Hi, We have multiple users are experiencing persistent issues with Microsoft 365 license activation while using Citrix with FSLogix for user profiles and Microsoft Office applications published as apps. Users are frequently prompted to sign in to Office for activation, and often encounter the message “Your product is not activated.” Additionally, there are instances of errors occurring during the activation process. Although users can work without issues after signing in, the activation prompt reappears intermittently, ranging from one to several weeks before reappearing. We use M365 E3 license for users FSLogix version - 2.9.8884 Office apps we have latest version on VDA servers. Is there anyone who has faced this issue before?
Windows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defiantly correct. The only solution I've found so far is to reboot the machine. What could be causing this? Our users are loosing unsaved work from having to reboot through out the day.Missing Certification on Learn.microsoft.com Profile
Dear Microsoft Learn Support Team, I recently missed the renewal assessment deadline for my SC-100: Microsoft Cybersecurity Architect certification and therefore could not take the renewal assessment in time. As a result, I retook the full exam and successfully passed it. The passed exam now appears in my Microsoft Learn profile history, and I also meet all the prerequisite certifications required for SC-100. However, the certification itself still shows as expired in my profile instead of being updated to active. Could you please review this issue and help ensure that my certification status is updated accordingly? Thank you for your assistance. prerequisiteNeed Help Adding Contacts on my Client's Profile
Hi Team, My client wants to add a bunch of contacts under her profile. She said that she shared it with me so I can edit and add contacts. Now, every time I add contacts, it is saved under my contacts and not hers. I don't see her profile either. Kindly help.
