profile
182 TopicsEntra ID hacked
Dear Community, I am seeking urgent guidance regarding a serious security incident involving my Entra ID tenant. My tenant was compromised, and the attacker removed my Owner permissions from the Tenant Root Group and created two high-spec virtual machines without authorization. This resulted in approximately USD 9,500 in unexpected usage charges. I immediately blocked my credit card, and the subscription has now moved into a disabled state, most likely due to non-payment. However, I am still unable to regain administrative control. I previously managed to open a support ticket using another account, but it was limited to subscription-related issues only. Even when the case was marked with Severity A, Microsoft support was unable to treat it as an urgent incident or take immediate corrective action. At this point: • I only have read-only access • I cannot create a technical support request • I cannot upgrade the support plan • I cannot restore Owner permissions • I am unable to properly escalate the compromise If anyone has experienced a similar situation or knows the fastest way to: • Regain Tenant Root Group ownership • Reach Microsoft security team for compromised tenant cases • Escalate beyond standard support channels I would truly appreciate your advice. This has been extremely stressful, and I am trying to regain control and prevent any further damage. Thank you in advance for your support.Solved117Views1like1CommentMicrosoft 365 office app activation on Citrix published apps
Hi, We have multiple users are experiencing persistent issues with Microsoft 365 license activation while using Citrix with FSLogix for user profiles and Microsoft Office applications published as apps. Users are frequently prompted to sign in to Office for activation, and often encounter the message “Your product is not activated.” Additionally, there are instances of errors occurring during the activation process. Although users can work without issues after signing in, the activation prompt reappears intermittently, ranging from one to several weeks before reappearing. We use M365 E3 license for users FSLogix version - 2.9.8884 Office apps we have latest version on VDA servers. Is there anyone who has faced this issue before?795Views1like3CommentsWindows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defiantly correct. The only solution I've found so far is to reboot the machine. What could be causing this? Our users are loosing unsaved work from having to reboot through out the day.2.3KViews0likes4CommentsIntroduction – Microsoft Certified Trainer and Solution Architect
Hello everyone, I’m Patrizio Tardiolo Bonifazi, a Microsoft Certified Trainer (MCT), Solution Architect, and Senior Engineer. I work extensively with Microsoft Azure, Microsoft 365, Microsoft Graph, Power Platform, Microsoft Teams Premium, Microsoft Entra ID, and DevOps practices, combining hands-on engineering with training delivery. I joined the Microsoft Tech Community to learn from others, share real-world experiences, and contribute with practical insights and best practices. Nice to meet you all!77Views0likes1CommentUnwanted GroupMe account deletion
Hello there, a day ago my GroupMe was lagging a lot so I had the (not so) brilliant idea of deleting the account with the intent of my cache being cleared or something along those lines occurring. this would hopefully help the lag of the application. I did not think this through thoroughly and on thinking it over this morning it dawned on me that this would permanently delete all my information on GroupMe and I would have to request access to all the groups I was in and make new contacts of all the people I had before said deletion. At the time being I do not have access to my Gmail account so if there was a verification email for the deletion then I cannot see it or follow the steps to reacquire the account. Furthermore I do not know if there was any SMS confirmation because I cannot find it anywhere on my mobile phone which is linked to my account. It is after hours for support so I cannot get their help and I was wondering if someone could give me input on the situation. Thank you.Solved115Views1like1CommentImpossible to sign in with different user account
I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback. So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page. So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do. This is simply unacceptable and driving me away from using the techcommunity at all! I made a video for you to show you how broken the sign in flow is: https://i.imgur.com/KnxnPKM.mp422KViews5likes16CommentsI have had issues with my account I need urgent help
I don't really know much about tech, i bought this expensive laptop but I can't really sign in or add my payment method, for some reason my credit card isn't accepted in this region. Is there any chance I can just fix it ? I tried calling support but I don't think I can find the number. If anyone honestly can call me <REMOVED BY ADMIN FOR PRIVACY> that would be muh easier I just want this done fast before hollidays.Solved153Views0likes1CommentPosts and comments not getting approved
Hello Tech Community Team, I’ve recently started contributing educational Azure lab posts to the Tech Community, but none of my posts or even my comments are getting approved or published — even after waiting more than 48 hours. I’m trying to actively participate and help others, and I want to make sure my account is not stuck in moderation or blocked from posting. Could you please check and let me know how to proceed? Thank you very much, Perparim Abdullahu174Views0likes4Comments