How to set up a booking with multiple staff?
Our office just switched to Office 365. I'm used to using calendar/booking software like Calendly etc. I find it easier to send people a booking link than to try to coordinate between multiple people. I need to send a booking link to an external customer but I need the available times to book to be where there is overlap between multiple staff members, and for when the booking is made, it alerts these multiple staff. For instance, I am trying to set up a meeting with an external client, my boss, and myself. I want the external client to be able to only book times that my boss and I are both available, and when they book I want it to include both my boss and myself in the booking. I tried to set up a booking and turned off the "choose staff" option, but instead of booking both of us, it only booked one of us. Is it possible to do what I want to do in the MS booking app?
Using Bookings with Shared Calendars
We just switched over to Office 365 at work and I want to understand if Microsoft Bookings will be able to work for us or not. We are a charity that runs nature education programs. I have always used multiple shared calendars in order to schedule my staff for classroom programs (two 1-hour programs on separate days), workshops (1-hour programs) and outdoor programs (full day hikes and snowshoes). I have one shared calendar for classroom/workshop programs and one for outdoor programs. Can Bookings book into the shared calendar rather than personal staff calendars? We have full time staff but also contract guides that lead outdoor programs. Staffing is incredibly complex and it would be better if I could assign staff to what gets booked into the shared calendar. Does anyone know if this is possible? Furthermore, we usually have one teacher booking programs for multiple classes. Can they do that all at once or would they have to do 6 different bookings for 6 different classes? Thanks for reading!Bookings Calendar and Reply Address
I have begun to evaluate Bookings and it looks really promising. However, I have a question: when a customer receives a confirmation email, they can click on the "Manage my booking" square. Fine. However, if they hit 'Reply' and try to mail back to the (calendar's) email address from which the confirmation mail originated (maybe not correct, but completely understandable user behaviour) they get a message to say that their email has bounced. Not a good user experience. Within the Bookings configuration/settings, there is an option to "Send customer replies to" [insert email address here] but replies don't make it back to that address. Am I doing something wrong? Any suggestions from the community please?
I have an unwanted duplicate Booking page.. How can I remove it?
Hello, I have an unwanted duplicate Booking Page under "Shared booking pages", and I want to remove it. However, I can't just delete it like I normally would in Microsoft 365 Admin Center. The page doesn't behave like a cloned page but rather as if it were a shortcut to the same booking page it duplicated. If I try renaming one page, it will also update the name on the other. In essence if I delete the unwanted page, I will be deleting the one I want to keep as well. The Booking Page URL is exactly the same, so the Booking pages are associated with the same user account in Admin Center and has no way of being distinguished from one another. I realize that this version of Bookings is relatively new and may have some visual display issues. If this is the case, please just let me know so I can ignore this issue. I have attached a screenshot with what any other employee added to the Staff list of the duplicated page and I will see when viewing our shared booking pages. I want there to be only 2 unique pages, not 2 with a duplicate. Any insight or help is greatly appreciated. Thank you.
Bookings: Drawing free/available data from multiple calendars...
I am using Office 365 (online) and MS Bookings. Inside Office 365 (online), I have my primary organization calendar (me@org.com) and it syncs just fine with Bookings by blocking time and only showing available time in Bookings where there are no calendar items booked in my primary calendar (me@org.com). The problem I am having comes from my additional calendars. I use separate practice management software for my business (my PP Calendar) that also syncs in Office 365 (online) as a calendar for me under "your calendars" and/or "other calendars". As a result, when I click on the calendar icon in Office 365 (online), I see my primary calendar (me@org.com) items in light blue and my PP Calendar items in green. In practice, my primary calendar (me@org.com) is where my personal items go and my PP Calendar is where my work appointments are stored. While I have no problem getting Bookings to use my primary calendar (me@org.com) to determine free/busy times, it does NOT block off times where there is a conflict with my PP Calendar items. This is obviously an issue in that people are booking when I still have conflicts. I've tried using PP Calendar inside Office 365 as a "your calendar" and as "other calendars" and neither seems to prompt Bookings to block off those times as busy. Am I doing something wrong? I've read the articles about getting Bookings to use personal calendars as well, but that doesn't seem to help. Does anyone have an idea how to set this up so I can make Bookings useful to my organization? I only have one "staff" member and calendar (me@org.com) that uses Office 365. As a workaround, is there a way to create an alias or group that cumulates all of the calendars at issue so that Bookings can draw from one comprehensive source? Alternatively, is there a way to draw my PP Calendar items INTO my primary calendar (me@org.com) such that the PP Calendar is not a standalone extra calendar with its own color but instead displays all of the PP Calendar items as if they were imported or entered directly into my primary calendar (me@org.com)? Stated another way, is there a way for me to see all if the PP Calendar items inside my actual primary calendar (me@org.com) so that they will display whether I have any additional "your calendars" or "other calendars" selected? Any help would be greatly appreciated. See attachment if it helps.
Can you require an attachment (document, file upload) for Bookings?
I'm not a pro at Bookings, but like using the tool to help navigate/create calendar appointments. Is there a workaround anyone has found, that requires or allows the uploading of a file or document with new bookings in O365? I'd like the respective file to populate as an attachment in my Outlook Calendar for each new Booking made. In transparency, I started a request for this feature (https://outlook.uservoice.com/forums/314907-microsoft-bookings/suggestions/39495616-add-the-option-of-requiring-an-attachment-or-uploa), but want to make sure I didn't naively overlook an existing way to do this. Is there a way anyone has found, preferably as a requirement, for a customer to attach or upload a file when scheduling a new calendar booking? Thanks in advance!
Bad Request on Bookings Page
I created a basic bookings page, it publishes successfully, but I can't get it to open properly, it always fails with Bad Request, there's no other information in the content or the headers. Anybody else experience this, or is there a step I'm missing? the Admin portal says everything is published and ready.
