Learned something useful today about updating multiparty private offers
I needed to update a multiparty private offer in Azure Marketplace today, and a vendor showed me a simple way to do it as the reseller. While the offer is still pending customer acceptance, select the checkbox next to it in Partner Center and click Withdraw at the top. This lets you edit your part of the offer and send it back to the customer. If the change involves something the vendor controls, they’ll need to update it on their side. In other marketplaces I’ve worked with, this can involve getting a new resale authorization and creating a new offer, so I appreciated how easy this was. This feature has probably been around for a while, but I only learned about it today. A small thing that makes day-to-day work easier and helps move sales along. Thought I’d share!Matching customer invoices to multiparty private offers
What’s the best way for a reseller to match an Azure Marketplace customer invoice to its multiparty private offer and subscription in Partner Center? We’ve had invoices missing from our reporting and multiple charges tied to the same offer with different Asset IDs. Which reports or fields should we use to match them? Can we also see whether a credit was issued, or does that require the customer’s billing access or Microsoft Support?Can a reseller set exact customer totals on an Azure private offer?
When we create a multiperiod private offer, we enter our markup as a percentage. Sometimes the customer total Azure calculates is a few cents off the signed quote, even when we use all eight decimal places. Is there a way to set the exact customer price for each period? If not, how are other resellers handling these rounding differences?
Finding your billing account ID for private offers
Private offers on Marketplace allow software vendors to create customized pricing and purchasing terms for your organization. To receive a private offer, you'll need to provide your billing account ID. Watch this new short video to learn how to locate your billing account ID in the Azure portal, understand the different formats used by Microsoft Customer Agreement, Microsoft Online Services Program, and Enterprise Agreement billing accounts, and share the correct information with your software vendor. Whether you're purchasing cloud, software, or AI solutions through Marketplace, this quick walkthrough will help you prepare the information needed to receive a private offer tailored to your organization.
Microsoft Templates for Azure Application upload
Hi All, Are there ready to use templates for the documentation that Microsoft is requesting to upload for this offer type - such as Solution and Deployment Architecture, Customer Installation Guide, Customer Onboarding and Configuration Guide, Data Integration Guide. If yes, could someone share the links or the templates. Thank you!Delay in Marketplace Revenue Being Reported in Revenue Report
We're having an issue where we're missing a large chunk of our July 2026 revenue being reported in our https://partner.microsoft.com/en-us/dashboard/insights/commercial-marketplace/analytics/revenue. We usually see a small delay of up to a few days for the previous month's revenue to show up, but it's been over 2 weeks now and we're still missing a large portion of our expected Revenue. We've confirmed in our service that we sent the correct meters and we haven't churned a large chunk of our customer base. Is there a place we can go or API we can call to pull more up to date information? Or is there a known delay in August that is causing a longer-than-usual delay?
SaaS Offer | Error Tax
We are testing the creation of a SaaS offer following the Microsoft documentation. During the Pricing and Availability configuration, we configure the plan as Private and add a tenant ID for the restricted audience. We have already tested with two different tenant IDs, but the offer cannot be published and Partner Center displays the following message: "This account is not eligible for publication due to invalid payment, pending payment, or invalid tax information." Questions: Could this error be related to the publisher account's Payout/Tax profile rather than the tenant ID used for the private audience? Is there any way to identify which payment/tax validation is failing in Partner Center? Screenshot attached. Additional context: the tenant ID used for the private audience was validated with multiple tenants, so we are trying to determine whether this is actually a publisher account configuration issue rather than a tenant eligibility issue.
