Critical Pen Hover & Stray Ink Issue on New Surface Pro 11 for Business with Slim Pen 2
Hello Microsoft Community and Support Staff, I am writing to report a critical and seemingly widespread issue with the pen input on the brand-new Surface Pro for Business, 13-inch (Intel model, often called Surface Pro 11 "Luna Lake"). The Core Problem: Pen Draws Without Touching the Screen When using the Surface Slim Pen 2, the device begins to register ink input while the pen is still hovering a few millimeters above the screen. It does not require any physical contact or pressure. This "hover-inking" makes handwriting completely unusable. As I write, any time I lift the pen to start a new letter or stroke, the pen continues to draw a line as it moves through the air to its next position. This results in messy, connected handwriting with unwanted "tails," completely defeating the purpose of having a premium inking device. This is Not a Defective Unit - It's a Replicable Problem Initially, I thought I had a faulty device. However, to isolate the issue, I have performed extensive testing: I have personally tested this on [3] brand-new Surface Pro 11 (Intel) devices. I have used [4] different Slim Pen 2s. The exact same hover-inking problem occurred on every single combination of device and pen. Furthermore, I have already performed all standard troubleshooting steps, including: Clean OS installation via Surface Recovery Image. Ensuring all Windows, driver, and firmware updates are installed. Running the Surface Diagnostic Toolkit (which reported no errors). However, the same issue continues to occur even after trying these methods. Additionally, it has been reported that the issue also appears on the latest Surface Pro 12-inch model with the Snapdragon X Plus, just like on the Surface Pro 11 that uses the Qualcomm Snapdragon X Elite instead of Intel’s Lunar Lake. (I do not own any Snapdragon devices myself. If you own a Snapdragon device and are experiencing the same issue, please share your feedback.)" Video Evidence: I have recorded a clear video demonstrating the problem. It shows the pen drawing while hovering on the Surface Pro 11 and makes unwanted tails on handwriting letters. Video Link: https://youtube.com/playlist?list=PLG_7BXFA-cL4evqe0RmRz--iFjDC1HVgT&si=EmEypaAqSyRozr67 Questions for Microsoft: Is this a known issue with the new Surface Pro 11 (Intel) model's firmware or drivers? What are the official steps to escalate this issue directly to the Surface engineering team for a fix? This is a major flaw in a flagship product that severely impacts its core functionality. I have submitted a formal bug report through the Feedback Hub, which can be found here: Feedback Hub Link: https://aka.ms/AAxzh27 I urge the Microsoft team to investigate this with high priority and release a firmware or software update to recalibrate the pen's Initial Activation Force (IAF). Thank you for your attention to this serious matter.Notifications not working
No one in our office receives notifications for messages in our team channel even when mentioned. No banner, sound or anything. I've checked multiple times that all notifications are set properly I'm at a loss. The one thing that does happen is the task bar icon in the bottom right hand corner goes from green to red.[FIXED] Anyone else having OneDrive high CPU usage problem after upgrading to build 19564?
Feedback on Feedback hub app: https://aka.ms/AA7bbm6 please add more details to it. thank you Tried restarting my computer 2 times already with 5/6 hours intervals. I let it run like that for hours, hoping it will finish whatever it is doing but nope, it always stays like that. anyone else having this issue on the same exact build?
PDF Application Clobbering are blocking my ability to use Edge by default for employees.
I would love to use Edge as the default browser. The ability to use enterprise site mode and the built-in IE mode are amazing but Chrome legacy browser support works OK and the PDF issues with Edge are just to much for me to change from using IE 11 as default (lots of legacy web apps here) and Chrome as our supported browsers internally. Generally if Edge would stop trying to be a PDF viewer it would already be deployed, less then a month after its official release. We pay lots of money for 3rd party PDF software that is critical to many aspects of our business and internal process flow to allow Edge within 10 ft of a PDF file other than to download it and open in that program I've got set these settings: 1) Settings -> Downloads -> Ask where to save each file before downloading -> Disabled 2) Settings -> Site permissions -> PDF documents -> Always open PDF files externally -> Enabled When my employee's click on a PDF to download it they are taken to the Edge PDF viewer and given a prompt that says the "PDF reader is disabled" and given directions to either turn it on or download a file. This means the Setting 2 above is not applied right as it shouldn't prompt. Of course they choose "Download file" but when downloading the file they are then prompted and asked where do they want to save the file( This means setting 1 don't ask where to save is broken). Then the file is downloaded to their computer where if they haven't set the option to always open a PDF with system viewer the file is downloaded breaking (setting 2) and not opening externally. Honestly this is a bad and confusing experience for my employees' they need the PDF in external programs as we are using many sophisticated features of 3rd party products that the builtin reader is useless for. It takes way to many clicks and way to much troubleshooting for the users to get PDFs to open in a way that our business needs them to for me to currently make Edge our default browser. Realistically the PDF's should be downloaded to disk by default once the setting to "Always open PDF files externally" is enabled and if the option is set to always open in system viewer that should work when the files are clicked, I also have not found a way to reverse the option to always open in system viewer certainly would be nice to know how to reverse that so I can figure out how to set that as default. I also need some officially supported way to prevent Edge from trying to become the default PDF viewer. I've yet to find a good way, my solution works but it's not good. GPO setting like "Do not clobber or break PDF usage on peoples computers" would be a good start.
News Web Part rendering issues
Is anyone noticing major rendering issues with the SharePoint Online News web part? The issues are similar to this post... https://techcommunity.microsoft.com/t5/sharepoint/changes-to-top-story-news-web-part/m-p/2586536 ...but the impact is also on other 'Layout' types. It is almost as if Microsoft have broken their CSS or something, as the images used in news item banners are rendering as full size, rather than being cropped and having a gradient applied (to ensure text is readable in the web part). My configuration of the web part is as shown below (or attached), and I can confirm that this issue is happening in multiple tenants, and mulitple site collections. In fact, I can't find any site collection where this issue ISN'T occurring. Be very keen to hear of others experiencing this, and would be grateful if others could test this in their own tenants to see how widescale the problem is. Thanks, JoeThe only thing that keeps me from switching to Bing as my default and daily search engine is This.
Bing changes my safe search settings every time I connect to my VPN (another Country). Every single time. Google does Not do this. so it happens like this. at first I don't use VPN and I'm connected with my own IP address to the Internet, I do a search in Bing and from the side panel I see safe search is set to restricted, so I go to the settings and turn that thing off. after few minutes I connect my VPN, reopen my browser and do a search in Bing, I see the safe search setting is back to restricted/moderate. again I go to the Bing settings and turn it off. now I turn off my VPN and use my own IP again, reopen my browser, do a search in Bing and there it is. safe search is back to restricted again! this is beyond frustrating, words can't even describe it. I do love Bing and I hate to use Google knowing they are a data mining company. but things like that....LITTLE things like that, prevent me from using Bing. I have this problem with Bing on both mobile and PC. using Microsoft Edge browser. Bing should retain my preferences Either in the form of cookies or in my Account settings. when I explicitly set a specific country in Bing settings and then turn off safe search for it, it shouldn't be changed automatically, no matter what IP I use, because it's still MY Microsoft account, not somebody else's, I don't set the country to "Auto-detect" or anything like that and I don't want safe search preferences to be reset when my country changes/I use VPN. the problem with Bing is that Microsoft tied Safe search preference to country. that's so wrong. they are 2 different things.
Can’t Click Anything in Full Screen Mode on Microsoft Edge
I’m experiencing a strange issue with Microsoft Edge on macOS. Whenever I enter full screen mode, the main content of any website becomes completely unclickable. I can still click on the toolbar, tabs, and address bar, but the actual webpage doesn’t respond to any clicks. When I exit full screen, everything works normally again. I’ve tried restarting Edge, disabling extensions, and even clearing the cache, but nothing has fixed it so far. I'm on Version 139.0.3365.2 (Official build) Dev (arm64)Issue with Teams Mobile Notification
Anyone else facing this issue with Microsoft Teams notification. I'm getting the notification banner on my notification panel.But there's no sound. All the notification options are turned on for both teams and phone settings.Phone is not on silent mode. Tried clearing cache, restarting, uninstalling and reinstalling. I saw on other forums that many others are also facing the issue, but couldn't find any solution. I'm facing the issue on my work profile. I tried contacting the work tech support, they said its an issue with the app. Call notification is working fine, issue is for chat and activities. Any help regarding this would be so helpful. Thanks in advance
