Forum Discussion
Notifications not working
No one in our office receives notifications for messages in our team channel even when mentioned. No banner, sound or anything. I've checked multiple times that all notifications are set properly I'm at a loss. The one thing that does happen is the task bar icon in the bottom right hand corner goes from green to red.
11 Replies
is there any updates for this? seems the issue is not resolved yet, I happened to lose my notifications a couple of weeks ago, and then all group notifications were gone. The chat message could have banner, but i have no luck of getting mentioned or followed group messages.
I've tried to reinstall, disabled and enabled notifications, reboot my laptop. But seems the issues happened on all my clients, different laptop and cellphone.
No idea of this, my work is affected a lot, looking forward to solutions soon.
So frustrating...same here. It will work sometimes, then all of sudden not work. It's critical we can hear notifications so we can reply to clients in a very time-sensitive business. I've tried desktop vs. web app, Chrome, Edge, Firefox, and Opera, desktop vs. mobile. Mobile seems to always work the best. Opera was working like a dream when I switched to it as an experiment a couple weeks ago. Now it's not giving me sound or banner pop-up notifications in web browser either. All of my notifications are turned on, nothing blocked.
Any ideas??? Skype was so much better in terms of this issue. Never had problems there.
having the same problem here.
DJFired I had the same problem.
I fixed it by changing the Focus assist automatic rules in Windows.
Go in to each Automatic Rule and uncheck the "Show a notification in action center when focus assist is turned on automatically.
After you do that for each Automatic rule you should update and restart your computer.
This fixed the issue for me.
That is not the problem for me.I have two groups, with the same notification settings. I receive a message in both groups within 5 seconds.
One group gives me banner/activity, the other: nothing.
The only difference I can see is that one group is created from Office 365, while the other is created new.
- make sure your users aren't set to DnD Status (Red status) otherwise they won't get notifications.
AV software has been known to block notifications from Teams before. Are you using desktop or web?ChrisWebbTechWe're not in do not disturb mode, using desktop.
