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nthoendel's avatar
nthoendel
Copper Contributor
Jul 11, 2019

Notifications not working

No one in our office receives notifications for messages in our team channel even when mentioned. No banner, sound or anything. I've checked multiple times that all notifications are set properly I'm...
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Notifications
ChrisWebbTech's avatar
ChrisWebbTech
MVP
Jul 11, 2019
make sure your users aren't set to DnD Status (Red status) otherwise they won't get notifications.

AV software has been known to block notifications from Teams before. Are you using desktop or web?
  • nthoendel's avatar
    nthoendel
    Copper Contributor
    Jul 11, 2019

    ChrisWebbTechWe're not in do not disturb mode, using desktop.

    • megaweb's avatar
      megaweb
      Copper Contributor
      Jan 29, 2020

      nthoendel were you able to resolve this? We are still experiencing the same glitch. 

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