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nthoendel's avatar
nthoendel
Copper Contributor
Jul 11, 2019

Notifications not working

No one in our office receives notifications for messages in our team channel even when mentioned. No banner, sound or anything. I've checked multiple times that all notifications are set properly I'm...
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issue
Notifications
Martina1172's avatar
Martina1172
Copper Contributor
Mar 04, 2020

DJFired I had the same problem.

 

I fixed it by changing the Focus assist automatic rules in Windows.

 

Go in to each Automatic Rule and uncheck the "Show a notification in action center when focus assist is turned on automatically.

 

After you do that for each Automatic rule you should update and restart your computer.

 

This fixed the issue for me.

 

 

 

 

 
 

 

WalterPrem's avatar
WalterPrem
Brass Contributor
Mar 25, 2020

Martina1172 


That is not the problem for me.

I have two groups, with the same notification settings. I receive a message in both groups within 5 seconds.

One group gives me banner/activity, the other: nothing.

The only difference I can see is that one group is created from Office 365, while the other is created new.

  • Miguel26's avatar
    Miguel26
    Copper Contributor
    Apr 03, 2020

    Same here! Very frustrating because so much random.

    I'm trying ti make Teams accepted in my company but this notification issue leads me to a fail because they are not confident with it. We have teams with guest users which are customers, suppliers or subcontractors ; How can I make them adopt Teams in this situation of not being sure that the attendees got notified from a new important post?!? 

     

    From my side, I've activated all the notification in each teams I'm part of, and checked the Windows focus also. 

     

    Please, hanging around on the web, it is clear that Microsoft is facing an issue here and since the beginning and needs to solve it urgently! We are all living a sad moment with this pandemic situation, but it is also a huge opportunity for Teams to become a champion because of the increase of teleworking. THIS IS A BUG THAT NEEDS TO BE SOLVED PLEASE. 

    • MartinOrbithomes's avatar
      MartinOrbithomes
      Copper Contributor
      Apr 06, 2020

      How is this still an issue!?

       

      I can not get channel notifications to work at all, the best i have gotten is the channel it self kind of goes bald (pic attached)

      Anyone else had more luck yet?

      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Apr 06, 2020
        Been having issues with a certain channel myself. Have reported to Microsoft Teams PG. waiting on response to what’s going on. I’d recommend putting in a ticket as well if you can. I’ve had issues bot directions now. Getting notifications for channels I’ve turned off and no notifications I have them on for. It’s frustrating. Hopefully we get a fix soon!

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