February Incentive Payment Not Received – Unable to Create Support Ticket
Hello Team, We have not received the incentive payment for February and would like assistance reviewing this issue. Our organization meets the requirements under the App Innovation solution area and is eligible to receive Azure-related incentives. However, the February payment has not been deposited. Additionally, we are unable to create a support ticket in Partner Center because the AI Assistant interface prevents access to the support request page. Could you please check if there are any issues with our eligibility, payment profile, or required documentation, or help escalate this matter to the appropriate support team? Thank you.
Account Suspended Despite Compliance – Seeking Clarification and Reinstatement
Hello Microsoft Community, My company’s Partner Center account currently shows a Suspended status for both the Indirect Reseller and Microsoft Cloud Solution Provider programs, even though we believe we’ve met all requirements. What we’ve done: Completed all security requirements (MFA enabled, security contact designated) Verified business and legal information is up to date Ensured there are no outstanding payments or compliance issues We received a notice about CSP indirect reseller eligibility (USD 1,000 revenue requirement), but our partner confirms our license spend exceeds this threshold. Our questions: Why is the account still suspended if we’ve addressed the stated requirements? Is there a hidden or unaddressed compliance issue? What specific steps must we follow to have the suspension lifted? Can Microsoft reinstate the account once we provide evidence of compliance? We’re unable to perform critical operations like assigning licenses or accessing partner benefits while suspended. Has anyone experienced a similar situation? Any guidance from Microsoft moderators or the community would be greatly appreciated.
security score requirements > 80 ?
Hi, I’m a distributor and noticed that there has been an update to the One-Page CSP Improvements Campaign – Authorizations One Pager. Previously, the document specified that a security score above 80 was required. However, I noticed that this requirement is no longer mentioned in the latest version I downloaded. Could you please confirm whether this criterion still applies, or if the only current prerequisites are as follows: Multi-Factor Authentication (MFA) must be enabled for all administrative users in the CSP tenant. A security contact must be designated within Partner Center. Security alerts must be responded to within 24 hours or less (not applicable to indirect reseller partners) I would appreciate your clarification on this matter. Ref https://learn.microsoft.com/en-us/partner-center/security/security-requirements i See On Update Partner Center Have New Tag Topic Mandatory requirements Or actually, just do this and it will pass the requirements section. New One Page Remark : When I click Details, I can't open the file at all Azure Information Protection Even though I signed in with an account Partner to view PDF, I can't open Give message Not Have Permission the file. Please help. Old One PageICYMI: Drive Microsoft 365 renewals and upgrades ahead of pricing and packaging updates
We recently announced that in 2026, we’re expanding the availability of security and management capabilities to the commercial Microsoft 365 suites. Along with these added features, there will also be a global price update to these suites across all purchasing channels effective July 1, 2026. Continue reading blog here Be sure to follow the Partner news blog for all partner related announcements!
