CSP Indirect Reseller enrollment deactivated + can't open a support ticket

Hello,

My partner account (company LIS-INFO, France) has a legal verification status of Authorized as of today, on both the Partner and Reseller profiles.

However, when I try to enroll in the Cloud Solution Provider – Indirect Reseller program (via aka.ms/accounts/varEnrollment or via "Other programs" in Account Settings), I consistently get the message: "This program registration has been deactivated for your account."

I also notice that the "Customers" workspace shows "Access not granted" under Account Settings > My access, which is consistent with the CSP enrollment being deactivated.

I believe this may be related to an earlier partnership application that failed before my current application was approved.

I have been unable to submit a support ticket through the normal Partner Center channel — the "Contact support" flow gets stuck on an infinite loading spinner, across multiple attempts over several weeks (different browsers, different sessions). This is why I'm posting here instead.

This is currently blocking me from establishing a distributor relationship with my indirect provider (ALSO), who has confirmed they cannot resolve this on their end since the block is on my Partner Center account, not on the distributor relationship itself.

I'd be happy to share my Partner/MPN IDs privately with anyone from Microsoft who can help look into this.

Thank you for your help.