Hacked please help
My Microsoft account was hacked today. The attacker changed my sign-in alias to a random Outlook address, removed my phone number, added their own Authenticator app, and changed the recovery email. My original email now says the Microsoft account doesn’t exist. I have the Microsoft security emails proving the changes. I also have other forms of proof. If there is any moderator or anyone who can help me recover my account I had some important stuff on there I would like to get back. It wasn't this email but another one I made this so I can ask for help. When I tried to recover the email they changed it as provided in the screenshots down below. I tried to call support and fill out recovery stuff but since they changed the email for the account there is not much I can do.228Views0likes2CommentsHas anyone migrated from one Google Workspace to another after a company merger?
Hi all, Our company recently went through a merger and we now have two separate Google Workspace accounts that need to be consolidated into one. I need to move everything across, emails, contacts, calendars and tasks, for all users without anything getting lost in the process. Honestly not sure where to begin. Google's native tools seem limited for something like this and I don't want to start without a solid plan. Has anyone gone through a similar consolidation? How did you handle it and is there anything you wish you had known before starting?320Views0likes3CommentsSubject: Need help reaching support for a compromised account where the email was changed
Greetings! My gamertag is sakhigaming2. My account was compromised a few months ago, and the hacker changed my login email completely. Because of this, the standard recovery system says my gamertag does not exist. I am currently locked out of my home Xbox console. I have my physical console Serial Numbers and hardware data for both of my household Xboxes to prove I am the original owner.Since the automated recovery forms do not recognize my old email anymore, I need a way to contact a live support agent who can escalate this to the account investigation team to track down my profile's backend ID. If anyone knows the correct path to get a live chat or callback for an alias-changed account, please let me know. Thank you, and have a great day!160Views0likes2CommentsPlanning to Migrate OST Files to Microsoft 365 - Need Some Guidance Before I Start
Hey folks, I have a task coming up where I need to migrate OST files into Office 365 mailboxes. A few of the OST files I'm dealing with are orphaned or corrupted which is making me a bit nervous about the whole process. A couple of things I'm unsure about: How to handle OST files that are no longer linked to an active profile Whether corrupted OST files can still be migrated to Office 365 without major data loss Best way to verify data integrity after migration Haven't started yet and want to make sure I'm going in the right direction before I begin. Has anyone migrated corrupted or orphaned OST files to Office 365? What approach worked best for you?152Views1like2CommentsGoogle Workspace sender stuck at SCL=5 to all Microsoft-hosted recipients
Sending email from a new domain via Google Workspace. All mail to Microsoft-hosted recipients (both Outlook.com consumer accounts and Microsoft 365 Exchange Online tenants) is being routed to junk. Authentication passes perfectly on every message. This appears to be a domain reputation cold-start issue and I am looking for guidance on how to resolve it without waiting 2-4 weeks. Affected recipients are all Microsoft-hosted recipients tested (Outlook.com consumer + Microsoft 365 Exchange Online tenants). Please help me!!! Confirmed via X-MS-Exchange-Organization-SCL: 5 and delivery header dest:J;OFR:SpamFilterAuthJ;RF:JunkEmail on all test emails including ones with normal subject lines and body text. Content makes zero difference to the score. What has already been done: SPF hardened from ~all to -all DMARC upgraded from p=none to p=quarantine IP confirmed not listed on Microsoft's delist portal (sender.office.com) Domain confirmed not listed on Spamhaus DBL or SURBL Domain registered with Google Postmaster Tools JMRP enrollment attempted — not available to Google Workspace senders as SNDS requires IP ownership Outlook.com Postmaster support request submitted131Views0likes2CommentsMoving Office 365 Mailboxes to IMAP Servers - What’s the Best Approach
I’ve recently been looking into scenarios where organizations need to move mailboxes from Microsoft 365 to IMAP based email servers, and I noticed this is still a common requirement in many migrations. In most cases, the challenge is not just moving emails, but making sure everything like folder structure, old emails, and user data stays intact without creating too much disruption for users. From what I’ve seen, doing this manually can get very complex, especially when there are multiple mailboxes or large data volumes involved. That’s where migration tools usually come into the picture. Most tools simplify things by handling: 1. Secure connection to Microsoft 365 accounts 2. Bulk mailbox migration 3. Preserving folder hierarchy 4. Reducing downtime during the move 5. Avoiding duplicate data issues One thing I’ve noticed is that running a small pilot migration first always helps. It gives a clear idea of how the actual migration will behave before moving all users. Has anyone here worked on Office 365 to IMAP migration at scale? Would be good to know what approaches or tools worked best in your case and what challenges you faced during the process.305Views0likes2CommentsMigration from Hosted Exchange (Hybrid) to M365 Classic Outlook Client Problems and Solutions
Hello Everyone, I'm a tech who started on a 8088 processor in the 80's. Not mentioning the Vic20 and C64 since that hardly seem relevant! I'm posting here to hopefully help the next person with the issues I've had over the last few weeks. My client had to port his email from a provider with an on-perm Exchange server in a Hybrid setup with M365 to his own M365 environment. I expected this was to be about 3 hours of work for me - setup M365 environment, plan the cut-over window, update the Outlook clients on each PC. It ended up being roughly 20 hours of my time and at least 10 hours of dedicated time for my client. For those wanting to jump directly to what mostly fixed it use this link, it should get you past the dreaded "an encrypted connection to your mail server is not available" when trying to add the mail account into a clean profile. Use https://support.microsoft.com/en-us/windows/classic-outlook-troubleshooters-086e3d66-5404-4034-9cc5-545909dcc166 and pick "Classic Outlook Profile Setup Troubleshooter" Most hits are going to tell you its an autodiscovery issue, but if you're reading this I'm going to assume you've already confirmed that. Our issue was some ghost configuration, only on the PCs previously setup for mail on the old server. A new PC could add the same account without issue. Some of the research suggested this would not happen if the proper Microsoft migration process is followed to move the account - but in our case the previous provider was unable to perform the migration. I'll skip over the research we tried along the way, such as New Outlook Profiles, Registry entry changes, MS Personal users with the same email as MS Business Users, Autodiscover problems (including concerns that the base website for the client was offering invalid data), and so on. After each hit where we applied a fix we again had to try adding the mail to the profile, and each time we sat watching the little circle for up to 5 minutes only to get the same error. Now, once we found the link above - which did not come up in most searches - things got better, but not 100%. We added the profile ok but then Outlook gave a permission error while starting. To fix that, the user signed in must have administrative access and you use File Explorer to navigate to the folder identified in the error. In our case it was in folders kept under \Windows\System32\. When prompted that we need to grant permanent access we said yes. In our case this is where Outlook was storing the ost files. That worked for most of the clients, but we had one additional issue where the error was pointing to a folder that didn't exist. Just creating the folder was not enough, the final fix was to hold CTRL-SHIFT down while opening Outlook to start in administrative mode to allow it to create the ost file in the newly created folder. Finally 3 weeks after our cut over window, while the client had to use OWA, we were able to get outlook running. This was critical for my client because they did not have access to the mail history since the migration didn't happen - they had to open a copy of their PST in Outlook and use mail in OWA and constantly bounce back and forth. I hope this helps someone avoid the pain we went though!80Views0likes0CommentsMicrosoft 365 Outlook Classic Latest Update Copilot issues
Hello to all, we are currently using the Microsoft 365 Outlook Classic, using version Version 2604 Build 16.0.19929.20172 (Current Channel) Copilot works as expected; However ever since the next update was released (Version 2605 (Build 20026.20076)) some users including me, have been getting the below error: I have tried uninstalling and installing the latest version directly, with the same issue. Scanned for any corrupted system files with no issues,but still get the error; I have tried the update Licence from the Outlook application, with no issues but the copilot something went wrong error keeps on persisting. Internet searches are very vague and the I have found some registry suggestions which I have also tried with no solution. The only way to get Copilot working on Outlook Classic was to revert to a previous working version, only then Copilot works as expected. This only happens in Outlook Classic; Copilot works fine on the latest version of Microsoft Office 365 with Word, Excel, etc. For those that maybe might ask why not switch to the New Outlook, we have had issues with it and it has been recommended to use the Classic Outlook for the time being. Has anyone been experiencing such issues please? Thanks for any help.4.6KViews5likes13CommentsPrevent Microsoft 365 meeting invites from automatically appearing in users’ calendars
Hi All, We are trying to prevent Microsoft 365 meeting invites from automatically appearing in users’ calendars as Tentative until the user explicitly accepts the invite. Setting for Outlook Classic, New Outlook and Windows or Outlook Web. Need Microsoft recommendation on this one.723Views1like4CommentsDisable incessant nagware popups
I don't know about everyone else, but I am sick and tired of the nagware pop ups in Word, Excel, PowerPoint, Outlook, etc. Every single product harasses me with pop ups trying to tell me "hey, did you know this feature was here?", "you can do this if you click that", "let me hold your hand through using products you've used for decades even though you don't want daddy Microslop to do that". This is a prime example. I keep getting the same ones again and again and again and everything I've read indicates they should only appear once. But they don't. They keep coming back like a psychotic stalker ex who wants alimony even though you were never married. How do I get this nagware to stop?!253Views1like1Comment