"Add to Calendar" functionality in the New Outlook
When a user receives an email with a Calendar meeting attached to it, they are able to click on the dropdown in the attachment and select "Add to Calendar". This functionality is supposed to add the meeting to the calendar without opening the attachment/invite itself. However, when the user clicks on "Add to Calendar", the meeting is displayed temporarily on the Calendar and then disappears. If another calendar meeting is being "Added to Calendar", it doesn't show up at all, even temporarily. Occasionally, the second meeting is added successfully, however, the first meeting then disappears. This behaviour is reproducible using different, independent accounts and devices - personal devices, corporate devices, personal Live accounts, corp email accounts, etc. The only thing that does work is to open the attachment and use "+Add to Calendar" feature from the invite. Any ideas on what is causing this or how to address this?
Sync Issues with Tracking Meetings from Outlook to Dynamics 365
Hello, my work uses the Dynamic 365 App for Outlook to track meetings as appointments in Dynamics 365, but it has failed several times for several users (on both Mac and Windows, in Old and New Outlook and on web browsers); some meetings will fail to track immediately while in some cases, meetings that were successfully tracked will stopped working and are no longer tracked in Dynamics. In the spoiler below is a sanitized version of the diagnostic log for meetings that used to be tracked that stopped working: In the log, we have the following error message: "lastsyncerror": "ExchangeSyncGeneralCrmItemSyncError;Microsoft.Crm.Asynchronous.EmailConnector.ErrorSource.Crm:130;T:188\r\nActivityId: [Removed]\r\n>Exception : Microsoft.Crm.Asynchronous.EmailConnector.ExchangeSyncException: Failed to sync item to CRM server : System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing. at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27 at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1ba at Microsoft.Xrm.Sdk.IOrganizationService.Execute(OrganizationRequest request) at Microsoft.Xrm.Sdk.WebServiceClient.WebProxyClient`1.ExecuteAction[TResult](Func`1 action) +0x15 at CrmSDKLib.OrganizationServiceWrapper.<>c__DisplayClass10_0.<Execute>b__0() in C:\\__w\\1\\s\\src\\lib\\CrmSDK\\OrganizationServiceWrapper.cs:line 13..." In Outlook, when I look at these meetings and check the app it gives the message: Recurring appointment occurrence cannot be tracked However, we have other series of recurring meetings that have been successfully tracked that does not run into the issue. Anyone has encountered this or similar issue? How do we resolve this so going forward the app can track all meetings without issue? Please let me know, thank you!
New Outlook: Shadow contacts not stored in Outlook.com, no sync/export and missing Birthday calendar
I’m reporting a reproducible data‑integrity issue in the New Outlook for Windows that affects Outlook.com contact storage and synchronization. 🔍 Summary When a contact is created in the New Outlook, the client appears to save it successfully. However, the resulting contact is not stored in the user’s Outlook.com account as a normal cloud contact. Instead, it becomes what I would describe as a local “shadow contact” in the New Outlook cache. ⚠️ Observable Behavior • The contact appears in Outlook.com → People, but does not show “Stored in: Outlook” • The contact does not appear in Outlook.com CSV exports • The contact does not sync to mobile devices connected to the same account • The contact does not populate the Outlook.com Birthday calendar • The contact is lost if the New Outlook app is reinstalled or its local store is cleared 🧪 Steps to Reproduce 1. Open the New Outlook for Windows 2. Create a new contact and add a birthday 3. Save the contact 4. Open Outlook.com → People 5. Locate the contact — it will appear, but the “Stored in: Outlook” field is missing 6. Export contacts from Outlook.com (CSV) — the contact will not be present 7. Check a mobile device configured with the same Microsoft account — the contact will not be present 8. Check the Outlook.com Birthday calendar — the birthday will not appear 9. Reinstall the New Outlook app — the contact will be gone ✅ Expected Behavior • Contacts created in the New Outlook should be stored as first‑class Outlook.com contacts • They should appear with a proper “Stored in: Outlook” location • They should sync across devices, export via Outlook.com, and populate the Birthday calendar ❌ Actual Behavior • Contacts created in the New Outlook are effectively “shadow contacts” stored in a local cache • They look normal in the New Outlook UI, but they are incomplete, non‑synchronizing objects from the service’s perspective 📉 Impact • Silent data loss risk for users who assume contacts are in Outlook.com when they are not • Inconsistent contact and birthday data across devices and services • Split contact store model: • Real Outlook.com contacts • Local shadow contacts created by New Outlook 📎 What I’ve Already Done • Submitted feedback through the New Outlook (Help → Feedback → Report a Problem) • Submitted a detailed report via the Windows Feedback Hub • Contacted Microsoft Support, who advised that escalation must occur via Feedback 📣 Request I’m posting this here to document the issue publicly and to ask: • Can anyone from the Outlook / Exchange / Outlook.com team confirm this behavior? • Can other users reproduce this with the steps above? Given the data‑integrity implications, I’m hoping this can be brought to the attention of the relevant engineering team. Any confirmation, additional data points, or official guidance would be appreciated.What do you think about RSVP in Outlook?
Hello Calendar Community, RSVP (responding to meeting invitations) is an area with lots of opportunity for improvements in Outlook Calendar. I’m reaching out to gather your feedback on RSVP. We’re particularly interested in understanding: Ease of Use: How intuitive and user-friendly do you find the current RSVP process? Functionality: Are there any features you wish were included to improve the RSVP experience? Efficiency: How could we make RSVPing quicker and more efficient for you? Overall Experience: Any other comments on your overall experience with the RSVP functionality? Feel free to share your thoughts in the comments. I am really eager for some insights from our community and its power calendar users. cheers, GioAllow Custom Recurring Meetings with Different Times on Different Days
Currently, Microsoft Teams only supports recurring meetings with the same time across all selected days. I wanted to set up a recurring meeting on Tuesdays at 3:00 PM and Thursdays at 5:00 PM, but this is not possible within a single recurring event. I was forced to create two separate events to accommodate the different times. It would be incredibly helpful if Teams allowed users to create recurring meetings with: Different times on different days More flexible recurrence rules (e.g., every Tuesday at one time, every Thursday at another) This added flexibility would streamline scheduling and reduce clutter on calendars.MS Outlook app on Apple Watch SE
I have an Apple Watch SE (A2355) and the MS Outlook app cannot be installed on it anymore. It was an excellent way to access my work calendar on the go. The reason is that the OS version is 10.6 but 11 is needed. Is there a workaround or a fix for this? Note that I can't use Apple Calendar because my employer has disabled the Outlook calendar sharing function for security reasons.
Unified Company Calendar for Mixed Microsoft 365 and Non-365 Users – 2025
Seeking a Shared Calendar Solution for Mixed Microsoft 365 and Non-365 Users I’m working on a solution to create a shared company calendar that everyone in our organization can view, while keeping editing permissions limited to a few selected individuals. The challenge: Some of our team members do not use Microsoft 365, and I’d like them to still be able to subscribe to or view the calendar and receive updates. Ideally, this should work without requiring full Microsoft accounts. I initially considered using an ICS-based calendar, but it seems Microsoft 365 Group calendars don’t support sharing via ICS links. I also explored creating a Group calendar as suggested in other threads, but ran into issues making it accessible to external users or those without 365 accounts. For context, I’m a Global Admin, so I have full access to configure settings in the Microsoft 365 Admin Center and Exchange if needed. We’re a small business, and our main goal is to have a centralized calendar for vacation schedules and company-wide events. It should be simple to access and maintain, with a focus on collaboration and accessibility across the board. What I’m looking for: A calendar that’s viewable by all, including non-M365 users Editable only by a few delegated team members Compatible with Microsoft 365, but not dependent on it for basic access Any tools, workarounds, or best practices that have worked for others in similar hybrid environmentsBookings time slots
Hi everyone, I have a booking calendar created, which is designed to support two customers at the same time. So 2 slots can be booked at the same time. I was trying to change only one of them, reschedule it for another day, but I can't see such an option. Whenever I'm trying to change only one of the bookings, it reschedules both of them. Does anyone know if there is such an option, but I don't know how to do it, or there is no option like that. Thank you.
